Community, Culture and Digital Officer (Knighton Library)

Powys County Council; Llandrindod Wells; On-site; GBP 27,000 - 28,000; Part time

Job summary

Powys County Council is recruiting a part-time Community, Culture and Digital Officer for Knighton Library in Llandrindod Wells. You will oversee daily operations, supervise volunteers, and ensure a welcoming, service-oriented experience while guiding visitors to digital and cultural resources.

The role requires ICT experience, knowledge of public libraries, museums and cultural venues, and a commitment to high standards. A DBS check is required and the post is on-site, permanent.

Qualifications

• Experience using ICT and adapting to new technologies at work.
• Good understanding of public libraries, museums and cultural venues.
• Good general education (5 GCSEs, A-C or equivalent).
• Commitment to high standards.
• Ability to work on own initiative as well as in a team.

Responsibilities

• Operate daily library facilities and supervise volunteers.
• Provide warm welcome and high-quality customer service, including access to council and government services.
• Support customers with a wide range of digital systems and resources.
• Promote cultural facilities and activities, engaging diverse audiences.

Skills

ICT proficiency

Libraries knowledge

High standards

Teamwork & initiative

Education

5 GCSEs / A-C or equivalent

Job description

Community, Culture and Digital Officer (Knighton Library)

To provide a dynamic and progressive service to residents, community groups and visitors. Duties may vary according to location but will focus on providing an excellent customer experience; creatively engaging customers with a range of digital and physical resources in ways that encourage a love of history, culture, reading, knowledge, and lifelong learning.

To work collaboratively with colleagues across Cultural Services and to assist in providing an integrated approach to service improvements and developments.

About you:

• Experience of using ICT and confidence in adapting to changing technologies at work
• A good understanding of public libraries, museums and cultural venues, and their role in the community
• Commitment to high standards
• Ability to work on own initiative as well as within a team

What you will do:

• To undertake all duties required for the day-to-day operation of the facility, including assisting with supervision of volunteers.
• To provide a warm welcome and high level of customer service, including access to council and government services, and providing information and guidance to customers, referring to specialist staff where appropriate.
• To be confident in using and supporting customers with a wide range of digital systems and resources.
• To actively promote the use of cultural facilities at all times, acting as an ambassador for the service and promoting diversity and equality. Raising awareness of the full range of services to a variety of audiences through engagement with physical resources and digitally via advancing technologies, and delivering activities and events designed to encourage participation

This position has a requirement for an Enhanced DBS Check

Proud member of the Disability Confident employer scheme

Company Details

Company: Powys County Council

Salary: £27,274 to £28,153 a year, pro rata

Hours: Part-time

Location: Llandrindod Wells, LD1 5LG

Working pattern: On-site

Job type: Permanent

Posting date: 27 Oct 2026

Closing date: 22 Nov 2026

Summary

About the role:

To provide a dynamic and progressive service to residents, community groups and visitors. Duties may vary according to location but will focus on providing an excellent customer experience; creatively engaging customers with a range of digital and physical resources in ways that encourage a love of history, culture, reading, knowledge, and lifelong learning.

To work collaboratively with colleagues across Cultural Services and to assist in providing an integrated approach to service improvements and developments.

About you:

• Experience of using ICT and confidence in adapting to changing technologies at work
• A good understanding of public libraries, museums and cultural venues, and their role in the community
• Good general education – 5GCSE’s, A-C or equivalent
• Commitment to high standards
• Ability to work on own initiative as well as within a team

What you will do:

• To undertake all duties required for the day-to-day operation of the facility, including assisting with supervision of volunteers.
• To provide a warm welcome and high level of customer service, including access to council and government services, and providing information and guidance to customers, referring to specialist staff where appropriate.
• To be confident in using and supporting customers with a wide range of digital systems and resources.
• To actively promote the use of cultural facilities at all times, acting as an ambassador for the service and promoting diversity and equality. Raising awareness of the full range of services to a variety of audiences through engagement with physical resources and digitally via advancing technologies, and delivering activities and events designed to encourage participation

This position has a requirement for an Enhanced DBS Check

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.