Community, Culture and Digital Officer (Relief) (Knighton Library)
Powys County Council
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Benefits offered by this job
Job summary
Knighton Library, part of Powys County Council, seeks a Community, Culture and Digital Officer (Relief) to deliver high-quality library and cultural services. The role focuses on customer experience, digital access and community engagement, with DBS check required and a pro-rata, part-time arrangement.
You will work on-site in Knighton, collaborating with Cultural Services to promote lifelong learning and inclusive access to resources and events.
Qualifications
- Experience using ICT and adapting to changing technologies at work.
- Good understanding of public libraries, museums and cultural venues, and their role in the community.
- Commitment to high standards and ability to work on own initiative.
Responsibilities
- To undertake all duties required for the day-to-day operation of the facility, including assisting with supervision of volunteers.
- To provide a warm welcome and high level of customer service, including access to council and government services, and providing information and guidance to customers, referring to specialist staff where appropriate.
- To be confident in using and supporting customers with a wide range of digital systems and resources.
- To actively promote the use of cultural facilities at all times, acting as an ambassador for the service and promoting diversity and equality. Raising awareness of the full range of services to a variety of audiences through engagement with physical resources and digitally via advancing technologies, and delivering activities and events designed to encourage participation
Skills
Education
Job description
To provide a dynamic and progressive service to residents, community groups and visitors. Duties may vary according to location but will focus on providing an excellent customer experience; creatively engaging customers with a range of digital and physical resources in ways that encourage a love of history, culture, reading, knowledge, and lifelong learning. To work collaboratively with colleagues across Cultural Services and to assist in providing an integrated approach to service improvements and developments.
- Experience of using ICT and confidence in adapting to changing technologies at work
- A good understanding of public libraries, museums and cultural venues, and their role in the community
- Good general education – 5GCSE’s, A-C or equivalent
- Commitment to high standards
- Ability to work on own initiative as well as within a team
- To undertake all duties required for the day-to-day operation of the facility, including assisting with supervision of volunteers.
- To provide a warm welcome and high level of customer service, including access to council and government services, and providing information and guidance to customers, referring to specialist staff where appropriate.
- To be confident in using and supporting customers with a wide range of digital systems and resources.
- To actively promote the use of cultural facilities at all times, acting as an ambassador for the service and promoting diversity and equality. Raising awareness of the full range of services to a variety of audiences through engagement with physical resources and digitally via advancing technologies, and delivering activities and events designed to encourage participation
This position has a requirement for an Enhanced DBS Check
Proud member of the Disability Confident employer scheme
Company: Powys County Council Salary: £27,274 to £28,153 a year, pro rata Hours: Part-time Location: Llandrindod Wells, LD1 5LG Working pattern: On-site Job type: Temporary Posting date: 27 Oct 2026 Closing date: 22 Nov 2026
Knighton
About the role:
To provide a dynamic and progressive service to residents, community groups and visitors. Duties may vary according to location but will focus on providing an excellent customer experience; creatively engaging customers with a range of digital and physical resources in ways that encourage a love of history, culture, reading, knowledge, and lifelong learning. To work collaboratively with colleagues across Cultural Services and to assist in providing an integrated approach to service improvements and developments.
- Experience of using ICT and confidence in adapting to changing technologies at work
- A good understanding of public libraries, museums and cultural venues, and their role in the community
- Good general education – 5GCSE’s, A-C or equivalent
- Commitment to high standards
- Ability to work on own initiative as well as within a team
- To undertake all duties required for the day-to-day operation of the facility, including assisting with supervision of volunteers.
- To provide a warm welcome and high level of customer service, including access to council and government services, and providing information and guidance to customers, referring to specialist staff where appropriate.
- To be confident in using and supporting customers with a wide range of digital systems and resources.
- To actively promote the use of cultural facilities at all times, acting as an ambassador for the service and promoting diversity and equality. Raising awareness of the full range of services to a variety of audiences through engagement with physical resources and digitally via advancing technologies, and delivering activities and events designed to encourage participation
This position has a requirement for an Enhanced DBS Check
Proud member of the Disability Confident employer scheme
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
£27,274 to £28,153 per year, pro rata
Powys County Council
Llandrindod Wells, Powys
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