Community, Culture and Digital Officer

Powys County Council; Ystradgynlais; On-site; GBP 27,000 - 28,000; Part time

Benefits offered by this job

Enhanced DBS Check

Disability Confident employer scheme

Job summary

Powys County Council in Wales is seeking a part-time Community, Culture and Digital Officer to deliver a dynamic service to residents, groups and visitors in Ystradgynlais. You will assist in day-to-day operations, supervise volunteers, and promote access to council and government services.

The role requires ICT confidence, an understanding of cultural venues, and a commitment to high standards. A DBS check is required and the post supports Disability Confident schemes.

Qualifications

• Experience of using ICT and adapting to changing technologies at work.
• Good understanding of public libraries, museums and cultural venues and their role in the community.
• Good general education – 5 GCSEs, A-C or equivalent.

Responsibilities

• Undertake day-to-day operation of the facility, including supervision of volunteers.
• Provide warm welcome and high level of customer service, including access to council and government services, and guidance to customers.
• Be confident in using and supporting customers with a wide range of digital systems and resources.
• Promote the use of cultural facilities and act as an ambassador for the service, delivering activities and events.

Skills

ICT experience

Teamwork

Customer service

Education

GCSEs (5, C or equivalent)

Job description

To provide a dynamic and progressive service to residents, community groups and visitors. Duties may vary according to location but will focus on providing an excellent customer experience; creatively engaging customers with a range of digital and physical resources in ways that encourage a love of history, culture, reading, knowledge, and lifelong learning. To work collaboratively with colleagues across Cultural Services and to assist in providing an integrated approach to service improvements and developments.

About you:

• Experience of using ICT and confidence in adapting to changing technologies at work
• A good understanding of public libraries, museums and cultural venues, and their role in the community
• Good general education – 5GCSE’s, A-C or equivalent
• Commitment to high standards
• Ability to work on own initiative as well as within a team

What you will do:

• To undertake all duties required for the day-to-day operation of the facility, including assisting with supervision of volunteers.
• To provide a warm welcome and high level of customer service, including access to council and government services, and providing information and guidance to customers, referring to specialist staff where appropriate.
• To be confident in using and supporting customers with a wide range of digital systems and resources.
• To actively promote the use of cultural facilities at all times, acting as an ambassador for the service and promoting diversity and equality. Raising awareness of the full range of services to a variety of audiences through engagement with physical resources and digitally via advancing technologies, and delivering activities and events

designed to encourage participation

This position has a requirement for an Enhanced DBS Check

Proud member of the Disability Confident employer scheme

Community, Culture and Digital Officer

Company: Powys County Council

Salary: £27,274 to £28,153 a year, pro rata

Hours: Part-time

Location: Ystradgynlais

Working pattern: On-site

Job type: Temporary

Posting date: 27 Oct 2026

Closing date: 16 Nov 2026

Summary

About the role:

To provide a dynamic and progressive service to residents, community groups and visitors. Duties may vary according to location but will focus on providing an excellent customer experience; creatively engaging customers with a range of digital and physical resources in ways that encourage a love of history, culture, reading, knowledge, and lifelong learning. To work collaboratively with colleagues across Cultural Services and to assist in providing an integrated approach to service improvements and developments.

About you:

• Experience of using ICT and confidence in adapting to changing technologies at work
• A good understanding of public libraries, museums and cultural venues, and their role in the community
• Good general education – 5GCSE’s, A-C or equivalent
• Commitment to high standards
• Ability to work on own initiative as well as within a team

What you will do:

• To undertake all duties required for the day-to-day operation of the facility, including assisting with supervision of volunteers.
• To provide a warm welcome and high level of customer service, including access to council and government services, and providing information and guidance to customers, referring to specialist staff where appropriate.
• To be confident in using and supporting customers with a wide range of digital systems and resources.
• To actively promote the use of cultural facilities at all times, acting as an ambassador for the service and promoting diversity and equality. Raising awareness of the full range of services to a variety of audiences through engagement with physical resources and digitally via advancing technologies, and delivering activities and events

designed to encourage participation

This position has a requirement for an Enhanced DBS Check

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.