Community Concierge, Global Workspace Network

Regus; Lincoln; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Bright work environment

Training and development opportunities

Job summary

Regus is seeking a Community Associate to support our centre customers, helping them feel welcome and ensuring they have everything they need for a productive visit.

You’ll greet guests, coordinate with the Community Manager on events, manage mail and deliveries, and assist with everyday queries from wifi to directions. A positive, adaptable attitude will help you thrive in our busy Regus centre.

Qualifications

• Strong customer service experience.
• Good communication and relationship-building skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Proficiency with MS Office or similar office software.

Responsibilities

• Assist customers with requests and ensure they have everything they need.
• Handle inquiries about WiFi, packages, directions, and room setup.
• Sort mail and follow up with customers on earlier requests.
• Collaborate with the Community Manager on events and centre communications.

Skills

Customer service

Multitasking

Communication

Tools

MS Office

Job description

Regus is seeking a Community Associate to support our centre customers, helping them feel welcome and ensuring they have everything they need for a productive visit.

You’ll greet guests, coordinate with the Community Manager on events, manage mail and deliveries, and assist with everyday queries from wifi to directions. A positive, adaptable attitude will help you thrive in our busy Regus centre.