Community Care Services Administrator

Derbyshire Community Health Services NHS Foundation Trust; Earl Sterndale; On-site; GBP 15,000 - 17,000; Part time

Job summary

Derbyshire Community Health Services NHS Foundation Trust in the High Peak area is seeking a proactive administrator to join our admin team supporting the Core Clinical Staff in the Community Care Service. The role is part-time (28.5 hours, Monday–Friday) with flexible shift patterns to be discussed.

You will perform a range of administrative tasks, including word processing, data entry, archiving, and providing first contact via telephone for queries. Travel between sites will be required.

Qualifications

• Experience providing administration support and handling routine queries.
• Ability to manage word processing, data entry, filing and archiving to a high standard.
• Good communication skills and ability to provide first contact via telephone for queries.
• Familiarity with basic office software (Word, Excel) and record-keeping procedures.

Responsibilities

• Provide comprehensive administrative support to the Community Care team.
• Handle telephone enquiries and maintain an efficient message-taking system.
• Support Rapid Hub for administrative tasks and phlebotomy-related tasks as required.
• Order and manage stock for dressings and related supplies; travel between sites.

Skills

Administration

Data entry

Telephone support

Word processing

Excel

Filing

Customer service

Tools

SystmOne

Job description

Would you like to join our admin team, who provide support to the Core Clinical Staff in the High peak Community Care Service?

If so, we are looking for a proactive and enthusiastic administrator to join our team!

Part time, 28.5 hours - Monday-Friday. Shift patterns to be discussed.

The role involves a variety of administrative tasks supporting the function of Community Care Services. You will be providing support to the Core community teams across High Peak.

We will support staff who are not experienced in administration, or who would like a new opportunity to learn more, or start their career within the NHS.

This Post will also involve the support of the Rapid Hub in the High peak Locality. Supporting Rapid Nursing and Therapy with administrative tasks and Phlebotomy services

It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract., Provide a comprehensive administrative support to the Team

Undertake administrative duties including word processing, excel, data entry, photocopying, and filing both electronic and paper-based documents

Provide first contact via telephone for queries, respond to day to day enquiries and maintain an efficient message taking system

Support to the HUB for Rapid nursing and Therapy

Assist with archiving activities and filing updates e.g. staffs personal files, patients electronic records etc.

Enter and extract data from DCHS systems as needed

Be responsible for the ordering and stock management of dressings for dressing hubs and goods via the NHS Supply Chain and Unit 4 - Also a element of moving and handling goods

Process unassigned tasks on the SystmOne unit

Travel daily between various sites as required.

Our purpose is to provide community health services to patient's in High peak as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.