Community Banking Specialist — Part-Time

Description This; Barry; On-site; GBP 14,000 - 18,000; Part time

Benefits offered by this job

25 days holiday

Paid volunteering days

Private medical insurance

Pension

Annual bonus

Training and development

Job summary

Nationwide is hiring a Customer Representative for our Barry, Vale of Glamorgan branch. This 12-month Fixed Term Contract is a part-time role, 21 hours per week, Monday to Saturday. You’ll assist customers face-to-face, over the phone and online, handling transactions and queries with care and accuracy.

We offer a comprehensive benefits package and a supportive training programme. You’ll be part of a local team helping customers manage their money and access digital tools.

Qualifications

• Experience in customer service environment is helpful.
• Comfortable using technology and digital services.

Responsibilities

• Welcome customers into the branch and understand their needs.
• Handle a range of transactions and queries accurately.
• Guide customers through banking products and services.
• Support colleagues within a busy branch environment.
• Follow processes and escalate concerns to protect customers and Nationwide.

Skills

Customer service

Communication

Digital literacy

Job description

Nationwide is hiring a Customer Representative for our Barry, Vale of Glamorgan branch. This 12-month Fixed Term Contract is a part-time role, 21 hours per week, Monday to Saturday. You’ll assist customers face-to-face, over the phone and online, handling transactions and queries with care and accuracy.

We offer a comprehensive benefits package and a supportive training programme. You’ll be part of a local team helping customers manage their money and access digital tools.