Commis Waiter - Café Boulud

Hilton; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Complimentary meals provided on duty

Team Member Travel Programme

28 days’ holiday (including bank hols)

Job summary

Hilton in London is seeking a Commis Waiter to join Café Boulud during the pre-opening phase of Waldorf Astoria London – Admiralty Arch. You will assist the service team to ensure warm, attentive, and seamless guest experiences in a luxury setting, supporting colleagues across the food & beverage operation.

The role emphasizes meticulous service standards, guest-focused communication, and a polished professional appearance within a prestigious, world‑class hotel environment.

Qualifications

• A positive, professional, and guest‑focused attitude.
• Strong communication and interpersonal skills.
• A willingness to learn and develop within a luxury hospitality environment.
• Excellent attention to detail and commitment to service excellence.
• Impeccable grooming and personal presentation.
• The ability to work effectively within a fast‑paced team.

Responsibilities

• Support the restaurant team in delivering exceptional guest service during breakfast, lunch, afternoon tea and dinner service.
• Prepare and maintain mise en place, service stations, and dining areas to ensure operational readiness.
• Assist in the accurate delivery of food and beverages, ensuring presentation standards are met.
• Clear and reset tables promptly to maintain a pristine dining environment.
• Respond courteously to guest requests and communicate requirements to senior team members.
• Maintain knowledge of menu items and daily offerings to support guest inquiries.
• Ensure all equipment, crockery, cutlery, and glassware are clean and available for service.
• Follow hotel policies on food safety, hygiene, health and safety, and security procedures.
• Uphold Hilton grooming and presentation standards at all times.
• Collaborate with colleagues across F&B operations to deliver memorable guest experiences.

Skills

Positive attitude

Guest-focused

Communication skills

Willingness to learn

Attention to detail

Grooming/presentation

Teamwork

Job description

Job Description

Waldorf Astoria London – Admiralty Arch is seeking Commis Waiters for Café Boulud Restaurant to join the pre‑opening team for this highly anticipated new luxury hotel opening later this year.

This is a unique opportunity for experienced luxury hoteliers to join the founding team and help shape the guest experience at this landmark hotel.

Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants – Coreus by Clare Smyth and Café Boulud by Daniel Boulud – bringing together two of the world’s most celebrated Michelin‑starred chefs. Guests will also enjoy a world‑class spa, state‑of‑the‑art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.

Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once‑in‑a‑lifetime experiences in the world’s most sought‑after destinations.

A World of Opportunities at the UK’s #1 GREAT PLACE TO WORK 2026

Proudly voted by our Team Members

A World of Rewards

• Complimentary, nourishing meals provided while on duty
• Exceptional development programmes, designed to support and accelerate your growth at every stage
• Opportunities to make a meaningful impact through our industry leading Corporate Responsibility initiatives
• Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
• High street savings through Perks at Work
• 28 days’ holiday, including bank holidays, rising to 33 days with length of service

We are looking for hospitality professionals who are passionate about delivering an exceptional five star guest experience, consistently upholding the world‑class service standards recognised by Forbes.

Responsibilities

Here’s what you’ll do during a typical day:

As a Commis Waiter for Café Boulud Restaurant, you will support the service team in delivering warm, attentive, and seamless service to our guests. Working closely with Waiters, Supervisors, and Managers, you will play an important role in ensuring service areas are impeccably prepared, food and beverages are delivered efficiently, and every guest enjoys a refined luxury dining experience.

You will be responsible for the following, performed to the highest standards of luxury hospitality:

• Support the restaurant team in delivering exceptional guest service throughout breakfast, lunch, afternoon tea and dinner service
• Prepare and maintain mise en place, service stations, and dining areas to ensure operational readiness at all times
• Assist in the accurate delivery of food and beverages, ensuring presentation standards are consistently met
• Clear and reset tables promptly and professionally to maintain a pristine dining environment
• Respond courteously to guest requests and communicate any requirements to senior team members
• Maintain comprehensive knowledge of menu items and daily offerings to support guest enquiries
• Ensure all equipment, crockery, cutlery, and glassware are clean, polished, and available for service
• Follow all hotel policies relating to food safety, hygiene, health and safety, and security procedures
• Uphold Hilton grooming and presentation standards, maintaining a polished and professional appearance at all times
• Work collaboratively with colleagues across Food & Beverage operations to deliver memorable guest experiences

What are we looking for?

Role

Commis Waiters within Hilton’s luxury portfolio demonstrate enthusiasm, attention to detail, and a genuine passion for hospitality. To succeed in this role, you will demonstrate:

• A positive, professional, and guest‑focused attitude
• Strong communication and interpersonal skills
• A willingness to learn and develop within a luxury hospitality environment
• Excellent attention to detail and commitment to service excellence
• Impeccable grooming and personal presentation
• The ability to work effectively within a fast‑paced team

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award‑Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award‑winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands, and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.