Luxury Uniform & Linen Room Attendant (Pre-Opening)

Hilton; Greater London; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Complimentary meals while on duty

Exceptional development programmes

Team Member Travel Programme

Job summary

Hilton is looking for a Uniform Room Attendant to join the pre-opening team at Waldorf Astoria London – Admiralty Arch. In this role, you will be integral in shaping guest experiences while managing laundry and uniform operations.

Your responsibilities will include inspecting uniforms for cleanliness, providing operational support, and maintaining accurate inventory records. Candidates with previous experience in laundry or wardrobe roles and basic sewing skills are preferred.

Benefits include complimentary meals, development programs, and a generous holiday allowance.

Qualifications

• Previous experience within a laundry or linen operation is advantageous.
• Experience in a uniform or wardrobe focused role is preferred.

Responsibilities

• Inspect uniforms and perform minor repairs as needed.
• Provide operational support to the laundry function.
• Control issuance and return of uniforms for staff.

Skills

Effective communication skills

Organizational skills

Ability to work under pressure

Sewing or garment repair skills

Job description

Job Description

Waldorf Astoria London - Admiralty Arch is seeking a Uniform Room Attendant to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.

Job Description

Waldorf Astoria London - Admiralty Arch is seeking a Uniform Room Attendant to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.

This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.

Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.

Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026

Proudly voted by our Team Members

A World of Rewards

• Complimentary, nourishing meals provided while on duty
• Exceptional development programmes, designed to support and accelerate your growth at every stage
• Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives
• Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
• High street savings through Perks at Work
• 28 days’ holiday, including bank holidays, rising to 33 days with length of service
  
  

We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.

Responsibilities

Here's what you'll do during a typical day:

As a Uniform Attendant, you will support laundry and uniform operations to ensure impeccable presentation standards across the hotel. You will collaborate closely with external laundry partners and internal departments while maintaining accurate control of uniform inventory and deposit systems.

You will perform all responsibilities to the highest standards of ultra‑luxury hospitality, including:

• Inspecting uniforms for cleanliness, condition, and presentation, completing minor repairs where required
• Providing operational support to the laundry function as needed to ensure uninterrupted service
• Carrying out wash cycles, folding linen, and ensuring correct storage in accordance with hotel standards
• Liaising with external laundry suppliers and dry cleaners regarding uniform cleaning and quality requirements
• Managing the uniform deposit system in coordination with the Finance department
• Controlling the issue and return of uniforms for new and existing team members
• Conducting uniform stock takes as requested to maintain accurate inventory records
• Ensuring agreed par stock levels are consistently maintained
• Correctly separating, storing, and disposing of soiled or damaged linen in accordance with hygiene and safety protocols
• Maintaining cleanliness, organisation, and presentation of the linen room and uniform store
• Reporting maintenance concerns and potential hazards promptly
• Complying fully with hotel security procedures, fire regulations, and all health and safety legislation
  
  

What are we looking for?

Role

A Uniform Room Attendant representing Hilton’s luxury brands plays a vital behind‑the‑scenes role in upholding professional presentation standards. To succeed in this role, you will demonstrate:

• A positive, dependable, and professional attitude
• Clear and effective communication skills
• The ability to work efficiently under pressure
• Confidence working independently as well as collaboratively within a team
• A methodical approach with strong organisational skills
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience within a laundry or linen operation
• Experience in a similar uniform‑ or wardrobe‑focused role
• Basic sewing or garment repair skills
  
  

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.