Commercial Waste Sales & Account Manager

South Norfolk and Broadlands Council; Norwich; On-site; GBP 25,000 - 40,000; Full time

Benefits offered by this job

Free onsite parking

Employee discounts

Competitive holiday allowance

Wellbeing initiatives

Local Government Pension Scheme

Job summary

South Norfolk and Broadland Councils are seeking an experienced professional to deliver maternity cover for the commercial waste portfolio. The role focuses on promoting and selling waste services, managing customer accounts, and driving growth across the district.

You will work closely with operations to coordinate deliveries, resolve issues promptly, and travel to multiple sites as required. The position is office-based at Ketteringham Depot with no home working option.

Qualifications

• Proven sales experience with target achievement.
• Strong communication and customer service skills.
• Analytical and data-driven with problem-solving abilities.

Responsibilities

• Manage customer accounts including billing and payments.
• Coordinate with operations to arrange deliveries and resolve issues with collection crews.
• Handle debt management and account adjustments to meet service needs.
• Travel to multiple sites as required and liaise with customers on and off site.

Skills

Sales experience

Communication

Customer service

Problem solving

Job description

South Norfolk and Broadland Councils are seeking an experienced professional to deliver maternity cover for the commercial waste portfolio. The role focuses on promoting and selling waste services, managing customer accounts, and driving growth across the district.

You will work closely with operations to coordinate deliveries, resolve issues promptly, and travel to multiple sites as required. The position is office-based at Ketteringham Depot with no home working option.