Commercial Waste Officer - Data, Billing & Service Growth

BCP Council; Bournemouth; On-site; GBP 27,000 - 36,000; Full time

Job summary

BCP Council in Bournemouth is seeking a Commercial Waste Officer to join our small Commercial Office team. You will deliver a high level of customer service to residents and commercial customers face to face, by phone and in writing, while handling data on waste management and some billing tasks.

The role is permanent, 37 hours per week, based at our Poole or Bournemouth Recycling Centres with a rota across both sites; starting salary £31,525 with scope for growth within the pay framework.

Qualifications

• Attention to detail is essential.
• Use of several databases; full training will be given.

Responsibilities

• Provide a high level of customer service to residents and commercial customers face to face, on the phone and in writing.
• Collate and handle data relating to waste management, including some billing, invoicing and taking payments.
• Sell our commercial waste services as part of a small but busy team.

Job description

BCP Council in Bournemouth is seeking a Commercial Waste Officer to join our small Commercial Office team. You will deliver a high level of customer service to residents and commercial customers face to face, by phone and in writing, while handling data on waste management and some billing tasks.

The role is permanent, 37 hours per week, based at our Poole or Bournemouth Recycling Centres with a rota across both sites; starting salary £31,525 with scope for growth within the pay framework.