Commercial Vehicles Administrator

Briggs Equipment; Lisburn; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Overtime opportunities

Career development

Pension scheme

Profit share

Health scheme

Discounts

Paycare/eyecare

Job summary

Briggs Equipment is seeking a Commercial Vehicle Fleet Controller in Lisburn to manage a dynamic hire fleet, perform admin duties and deliver excellent customer service. The role involves coordinating inspections, liaising with customers and suppliers, and ensuring all hire processes run smoothly from order to invoice.

You will support the CVM team with documentation, tracking, and compliance while maintaining accurate vehicle records and handling queries outside standard hours.

Qualifications

• Previous experience in an administrative role.
• Desirable understanding of Commercial Vehicle Hire.
• Good IT skills with strong Excel knowledge.
• Excellent communication and customer service skills.
• Ability to multi-task and show initiative.
• Strong team player.

Responsibilities

• Manage a commercial vehicle hire fleet and ensure vehicles are ready for hire.
• Conduct delivery and collection inspections and report defects or service needs.
• Coordinate repairs, servicing and aftersales with customers, suppliers and internal teams.
• Support the CV BDM with daily administration and maintain hire process accuracy.
• Process vehicle hires, track allocations, generate invoices and monitor fleet availability.
• Maintain accurate vehicle records and documentation.

Skills

Administrative experience

Excel skills

Customer service

Multi-tasking

Team player

IT literacy

Tools

Excel

Job description

Opportunity

Commercial Vehicle Fleet Controller

Contract

Permanent

Location

Lisburn

Hours

40 hours (Monday – Friday)

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across Ireland and the UK.

We are looking for a self-motivated, enthusiastic, and well organised Commercial Vehicle Fleet Controller to join our Commercial Vehicle hire team based in Lisburn to be an integral part of the team providing administrative support and customer service.

In this role you will be:

• Manage a commercial vehicle hire fleet, including panel vans, welfare vans and box vans, ensuring vehicles are ready for hire.
• Conduct vehicle delivery and collection inspections and report defects, warning lights, service requirements and wear and tear for workshop attention.
• Coordinate repairs, servicing and aftersales requirements, liaising with customers, suppliers and internal teams.
• Support the Commercial Vehicle BDM with day-to-day administration and maintain accuracy throughout the hire process.
• Process vehicle hires, track customer allocations, generate invoices and monitor fleet availability.
• Maintain accurate vehicle records, commercial vehicle files and all associated documentation.
• Track vehicle orders, order new vehicles and liaise with suppliers from order placement through to delivery.
• Raise purchase orders and process supplier invoices.
• Prepare and manage documentation for vehicle taxation and MOT requirements.
• Verify hirers hold valid driving licences and adequate insurance cover.
• Respond to customer queries and coordinate resolutions with relevant teams and suppliers.
• Process insurance claims fairly and efficiently for both customers and the business.
• Support audits by providing accurate asset records and vehicle documentation.
• Facilitate customer hire requirements outside normal business hours, including overtime where required.

What will help you to excel in this role

• Previous experience within an administrative role
• Good understanding of Commercial Vehicle Hire (Desirable)
• Good IT skills and strong Excel knowledge
• Excellent communication and customer service skills
• Ability to multi-task and work on own initiative.
• Strong team player

What you can expect from us

• Competitive base salary
• Opportunity for overtime
• Future development and career opportunities
• Contributory pension scheme with employer contributions up to 6%
• Profit share bonus based on business performance
• Paycare and eyecare health scheme
• High street discounts

If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment Team, and inform them prior to attending so we can ensure these are met.