Commercial Sales Administrator

Big Fish Little Fish; Sheffield; On-site; GBP 18,000 - 24,000; Full time

Job summary

Big Fish Little Fish is seeking an entry-level Commercial Administrative Assistant in Sheffield to support the Sales team with time-sensitive administration tasks, including quotes, CRM data, and order processing. The role involves assisting with site/service coordination, purchasing, and general admin across the business.

Occasional travel is required, with a work pattern Monday to Thursday and Friday. You will be responsible for maintaining CRM records, generating quotations, handling

Qualifications

• Entry level role in Sales team with time-sensitive administration.
• Strong CRM ability and excellent IT skills.
• Location: Sheffield with occasional travel.

Responsibilities

• Support Sales team with general sales admin and tender tasks.
• Prepare and issue customer quotations and follow-up.
• Raise and log new sales enquiries in CRM.
• Create new works orders in ERP and maintain records.
• Assist Purchasing and Production admin tasks.
• Coordinate travel, hotel bookings, and service scheduling.
• Answer calls and welcome visitors, providing office support.
• Ensure H&S and company policies compliance.

Skills

CRM

IT skills

Communication

Attention to detail

Education

GCSEs including Maths and English

Tools

ERP system

MS Office

CRM software

Job description

Job Title: Commercial Administrative Assistant

Department: Sales

Reports To: Sales Director

Location: Sheffield with occasional travel

Hours of Work: Monday to Thursday, (Apply online only), Friday (Apply online only), flexibility required to meet customer demand

Company Description

Our client specialises in the design and manufacture of rail depot lifting and handling equipment, alongside maintenance, repair, inspection, and installation services. Our innovative and durable products are engineered to meet the demanding requirements of rail depots and workshops across the UK. We are committed to delivering inherently safe, reliable, and serviceable equipment while maintaining internationally recognised quality standards.

Role Purpose

The role encompasses supporting the Sales team in various administrative tasks including General Sales, Site&Service, Tenders and Accounts. In addition the role will also support administrative tasks for the wider company, such as purchasing and general administration as applicable.

This is an entry level role into the Sales team and wider business with a strong focus on time-sensitive administration tasks.

The role includes being the responsible owner for all assigned administration activities and liaising with customer, all internal departments and wider group stakeholders.

Main Responsibilities

Ensure H&S is priority number one and follow all company and group policies

• Sales Support:
• Liaise with customers for initial enquiries
• Prepare and issue customer quotations
• Follow up on outstanding quotes
• Raise and log new sales enquiries in CRM
• Accounts Support:
• Create new works orders in ERP
• Maintain accurate filing and documentation
• Site & Service Support:
• Arrange hotel bookings and travel where required (vehicle hire)
• Arrange service van servicing
• Maintain and monitor training certificates and compliance records
• Organise equipment hire as needed
• Assisting with the service planner
• Calendar invites

Purchasing Support:

• Raise purchase orders for equipment hire and materials
• Provide administrative assistance to the Production Manager
• General Administration:
• Answer and direct incoming telephone calls professionally
• Welcome and assist visitors, ensuring a positive first impression
• Provide general office and administrative support as required
• Managing pool car (co-ordinating employee usage, and after use check sheets)
• Production
• Admin tasks as required
• Site support as require

Great opportunity, ideally the successful candidate will possess 5 GCSE's including Maths and English. Strong CRM ability and excellent IT skills.

Work Location: In person