Commercial Sales Administrator

Confidential; Sheffield; On-site; GBP 18,000 - 24,000; Full time

Job summary

Confidential, based in Sheffield, is seeking an entry-level Commercial Administrative Assistant to support the Sales team and broader business with time-sensitive admin tasks. You will handle customer enquiries, quotations, CRM entries, and purchasing support while coordinating travel and site/service logistics.

Excellent IT skills and GCSEs including Maths and English are required. In-person work location with some travel, Monday–Friday hours and flexibility to meet customer demand.

Qualifications

• GCSEs including Maths and English are required.
• Strong CRM ability and excellent IT skills.
• Proactive, organised and able to prioritise time-sensitive tasks.

Responsibilities

• Support Sales with customer enquiries and quotations.
• Raise and log sales enquiries in CRM; assist with tender and accounts tasks.
• Arrange hotel bookings, travel and service van servicing; keep compliance records.
• Raise purchase orders and assist Production Manager; general admin tasks.

Skills

CRM

IT skills

Customer communication

Education

GCSEs incl Maths & English

Tools

ERP

MS Office

CRM software

Job description

Job Title: Commercial Administrative Assistant
Department: Sales
Reports To: Sales Director
Location: Sheffield with occasional travel
Hours of Work: Monday to Thursday, Friday, flexibility required to meet customer demand

Company Description

Our client specialises in the design and manufacture of rail depot lifting and handling equipment, alongside maintenance, repair, inspection, and installation services. Our innovative and durable products are engineered to meet the demanding requirements of rail depots and workshops across the UK. We are committed to delivering inherently safe, reliable, and serviceable equipment while maintaining internationally recognised quality standards.

Role Purpose

The role encompasses supporting the Sales team in various administrative tasks including General Sales, Site&Service, Tenders and Accounts. In addition the role will also support administrative tasks for the wider company, such as purchasing and general administration as applicable.

This is an entry level role into the Sales team and wider business with a strong focus on time-sensitive administration tasks.

The role includes being the responsible owner for all assigned administration activities and liaising with customer, all internal departments and wider group stakeholders.

Main Responsibilities

• Ensure H&S is priority number one and follow all company and group policies
• Sales Support:
  • Liaise with customers for initial enquiries
  • Prepare and issue customer quotations
  • Follow up on outstanding quotes
  • Raise and log new sales enquiries in CRM
• Accounts Support:
  • Create new works orders in ERP
  • Maintain accurate filing and documentation
• Site & Service Support:
  • Arrange hotel bookings and travel where required (vehicle hire)
  • Arrange service van servicing
  • Maintain and monitor training certificates and compliance records
  • Organise equipment hire as needed
  • Assisting with the service planner
  • Calendar invites
• Purchasing Support:
  • Raise purchase orders for equipment hire and materials
  • Provide administrative assistance to the Production Manager
  • General Administration:
    • Answer and direct incoming telephone calls professionally
    • Welcome and assist visitors, ensuring a positive first impression
    • Provide general office and administrative support as required
    • Managing pool car (co-ordinating employee usage, and after use check sheets)
    • Production
    • Admin tasks as required
    • Site support as require

Great opportunity, ideally the successful candidate will possess 5 GCSE's including Maths and English. Strong CRM ability and excellent IT skills.

Work Location: In person