Commercial Operations Manager

Staffline; Swindon; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

25 days holiday

Private health cover

Enhanced pension 24%

Discretionary bonus up to 8%

Job summary

Staffline is seeking a Commercial Operations Manager in Swindon to lead the Sales Office, ensuring efficient quotation and order processing and driving performance across the function.

You will manage a team of around 10, focusing on workload planning, process documentation, and continuous improvement with stakeholders to optimise operational delivery.

Qualifications

• Strong commercial leadership experience.
• Extensive experience with ERP and CRM systems, ideally SAP.
• Knowledge of project-based engineering environments and working proactively within them.
• Experience driving continuous improvement initiatives within a sales office.

Responsibilities

• Lead and manage the overall performance of the Sales Office function.
• Develop and maintain workload planning processes to allocate resources across quotations, projects, and order activities.
• Continuous process improvement and 360 reviews with Key Stakeholders.
• Develop and maintain process documentation, work instructions, and training materials.

Skills

Leadership

Workload planning

Continuous improvement

Team management

Tools

SAP

CRM systems

Job description

Position: Commercial Operations Manager
Location: Swindon, Wiltshire
Job Type: Permanent

My client, a global manufacturing leader are on the hunt for a Commercial Operations Manager to join their team! This comes as the company is growing and have some exciting projects on the horizon!

Role and Responsibilities - Commercial Operations Manager

In this role, you will be responsible for the leadership, performance, and continuous development of the Sales Office function, ensuring the efficient delivery of customer quotations, machine configuration, technical solutions, project design and order processing.

This role will be leading a team of 10, including Technical Sales Advisors and Project Staff.

Other responsibilities include:

• Lead and manage the overall performance of the Sales Office function.
• Develop and maintain effective workload planning processes to ensure resources are allocated appropriately across quotations, projects, and order activities.
• Continuous process improvement and 360 reviews with Key Stakeholders.
• Develop and maintain process documentation, work instructions, and training materials

Experience or Qualifications - Commercial Operations Manager

• Strong background in a commercial leadership position, driving a team and identifying continuous improvement opportunities.
• Extensive experience working with ERP and CRM systems, ideally SAP.
• A solid understanding of commercial administration functions.
• Knowledge of project-based engineering environments and working proactively within them.

Benefits - Commercial Operations Manager

• 25 Days holiday + Bank Holidays
• BUPA Private Health Cover
• Double matched pension of up to 16% employer contribution (If you pay in 8%, they will pay in 16%, making total contribution 24%)
• Discretionary bonus structure of up to 8%

Candidates who currently are a Commercial Operations Manager, Sales Operations Manager, Business Operations Manager or Business Performance Manager may be suitable for this position.

For more information regarding this Commercial Operations Manager role please contact Ben Herd