Commercial Operations Manager

Omega; Swindon; On-site; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Holiday entitlement

Private health cover

Pension matching up to 16%

Discretionary bonus up to 8%

Job summary

Omega is seeking a Commercial Operations Manager to lead a 10-person Sales Office, delivering quotations, machine configurations and project orders. You will optimize workload planning and continuously improve processes with key stakeholders, shaping commercial operations for a global manufacturing leader.

The role requires strong leadership, experience with ERP/CRM systems (preferably SAP), and a proactive approach to engineering project environments, ensuring robust administration practices

Qualifications

• Strong background in a commercial leadership position.
• Experience driving team performance and improvements.
• Proven ability to manage multiple stakeholders across projects.
• Knowledge of ERP/CRM systems and commercial admin functions.

Responsibilities

• Lead and manage the Sales Office function performance.
• Develop workload planning for quotations, projects, orders.
• Drive continuous process improvement and 360 reviews with stakeholders.
• Create and maintain process docs, work instructions and training materials.

Skills

Strategic leadership

Team management

Process improvement

Stakeholder collaboration

Tools

SAP ERP

CRM software

Job description

My client, a global manufacturing leader are on the hunt for a Commercial Operations Manager to join their team! This comes as the company is growing and have some exciting projects on the horizon!

Role and Responsibilities – Commercial Operations Manager

In this role, you will be responsible for the leadership, performance, and continuous development of the Sales Office function, ensuring the efficient delivery of customer quotations, machine configuration, technical solutions, project design and order processing.

This role will be leading a team of 10, including Technical Sales Advisors and Project Staff.

Other responsibilities include:

• Lead and manage the overall performance of the Sales Office function.
• Develop and maintain effective workload planning processes to ensure resources are allocated appropriately across quotations, projects, and order activities.
• Continuous process improvement and 360 reviews with Key Stakeholders.
• Develop and maintain process documentation, work instructions, and training materials

Experience or Qualifications – Commercial Operations Manager

• Strong background in a commercial leadership position, driving a team and identifying continuous improvement opportunities.
• Extensive experience working with ERP and CRM systems, ideally SAP.
• A solid understanding of commercial administration functions.
• Knowledge of project-based engineering environments and working proactively within them.

Benefits – Commercial Operations Manager

• 25 Days holiday + Bank Holidays
• BUPA Private Health Cover
• Double matched pension of up to 16% employer contribution (If you pay in 8%, they will pay in 16%, making total contribution 24%)
• Discretionary bonus structure of up to 8%

Candidates who currently are a Commercial Operations Manager, Sales Operations Manager, Business Operations Manager or Business Performance Manager may be suitable for this position.