Commercial Operations Manager

DAZN; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Annual leave 25 days

Private medical insurance

Pension contributions up to 5%

Flexible working

Parental leave support

Learning and development

Job summary

DAZN is seeking a Commercial Operations Manager for Broadcast Partnerships to provide the operational foundation that enables global growth of the partnerships and in-flight product offering. The role is based on-site in our Hammersmith office in London and will support the leadership team with onboarding, presentations, and executive administrative tasks.

You will coordinate partner onboarding, billing, reporting, access, and workflows across Finance, Legal, Product, and Technology teams,

Qualifications

• Experience in partner or commercial operations within media, sport, or entertainment.
• Experience onboarding partners, producing reports, and coordinating daily operations.
• Strong admin discipline across contracts, invoicing, data, and workflows.

Responsibilities

• Provide day-to-day operational support for DAZN Broadcast Partnerships and in-flight product launches.
• Coordinate onboarding for partners and markets across systems, contracts, billing, reporting, and access.
• Serve as primary ops contact for partners, handling queries, escalations, and service readiness.
• Support executive leadership with operational delivery and administrative tasks.
• Coordinate with Finance on invoicing, reconciliations, payments, and revenue inputs.
• Collaborate with Legal, Procurement, Product, Technology, and Customer Service on workflows and launches.

Skills

Operations management

Partner onboarding

Reporting

Cross-functional teamwork

Stakeholder communication

Attention to detail

Sports media knowledge

Education

Bachelor's degree or equivalent

Tools

Billing systems

DAZN systems

Job description

Commercial Operations Manager

Department: 45-806 - Broadcast Partnerships

Employment Type: Permanent - Full Time

Location: UK - London

Description

As Commercial Operations Manager for Broadcast Partnerships, you will provide the operational foundation that enables DAZN Broadcast Partnerships and our new in flight product offering to grow globally..

You'll support the leadership team in commercial activities from onboarding of partners, preparing presentations, providing executive administrative support and more.

This is a fantastic chance to take your experience in operations, administration and understanding of the sports media landscape to take on a varied, dynamic role with lots of autonomy and room to grow.

This role will be based on site in our Hammersmith office.

What You'll Be Doing:

• Provide day-to-day operational support for DAZN Broadcast Partnerships and the launch of our in flight product offering.
• Coordinate onboarding for new partners and new markets, ensuring partners are set up across DAZN systems, contracts, billing processes, reporting tools, product access and operational workflows.
• Act as the primary operational contact for partners, supporting queries, escalations, customer service issues, access requirements, service readiness and issue resolution.
• Support the President of Broadcast Partnerships by coordinating the operational delivery and commercial initiatives, as well as daily administrative and executive support.
• Coordinate with Finance on invoicing, billing, reconciliations, purchase orders, payments, revenue reporting inputs and partner lists.
• Work with Legal, Procurement, Product, Technology and Customer Service to support workflows, approval processes, partner setup, access, entitlements, product launches and changes, service issues and operational readiness.

What You'll Bring:

• Experience in partner operations, commercial operations, sales administration or revenue support, ideally within broadcast media, sport, subscription or entertainment.
• Experience supporting onboarding, reporting, issue resolution and day-to-day operational coordination.
• Strong administrative discipline across contracts, invoicing, billing, reconciliations, customer data, venue lists, reporting inputs and workflow tracking.
• Confident working cross-functionally with Finance, Legal, Procurement, Product, Technology, Customer Service, Marketing and Commercial teams.
• Highly organised and detail-focused, with the ability to manage multiple markets, priorities and deadlines.
• Clear communicator with the confidence to support external partners, chase internal actions and escalation blockers.
• Interest in sport and broadcast media.

Benefits

Benefits include access to DAZN, 25 days' annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.