Commercial Office Supervisor

HBD Partners; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a fast-growing hotel company as a Commercial Office Supervisor in London's iconic Bloomsbury. This role offers a unique opportunity to blend Edwardian charm with modern hospitality, supporting group bookings and enhancing commercial performance. You will be part of a collaborative team, ensuring exceptional service and smooth coordination from enquiry to handover. If you have relevant hotel experience and a passion for delivering outstanding client relations, this position is perfect for you, allowing you to thrive in a historic setting while contributing to a successful commercial strategy.

Benefits

Supportive and collaborative team environment

Exposure to multi-property operations

Historic West End setting

Qualifications

• Relevant hotel experience in reservations or events coordination.
• Ability to manage group bookings and drive commercial performance.

Responsibilities

• Support group, conference, meetings, and events bookings across multiple properties.
• Ensure timely responses to enquiries and smooth handovers to planning teams.

Skills

Hotel Reservations Experience

Events Coordination

Customer Service

Commercial Performance Management

Job description

Job Description

Were looking for a Commercial Office Supervisor to join a dedicated team at a fast growing hotel company in the heart of Bloomsbury.

Blending Edwardian charm with modern hospitality, the hotel is a well-established destination in Londons historic West End. In this role, youll support the groups, conferences and events sales teams, ensuring smooth coordination from enquiry to handover. Youll help manage group bookings, drive commercial performance, and support a team that delivers exceptional service.

Please apply only if you have relevant hotel experience in reservations or events coordination.

Benefits of the Commercial Office Supervisor role:

• Work in a historic and iconic West End setting
• Be part of a supportive and collaborative commercial team
• Exposure to multi-property operations and commercial strategy

The role of Commercial Office Supervisor:

• Support group, conference, meetings and events bookings across multiple properties
• Ensure timely responses to enquiries and smooth handovers to planning teams
• Collaborate with internal departments to meet client needs
• Support team to cultivate strong relationships with clients
• Report on performance and support revenue management strategy
• Act as a liaison between the Commercial Office

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