Commercial Motor Broker Support

Brown & Brown, Inc.; Orpington; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension

Holiday entitlement 24–27 days + bank

Flexible benefits via Reward Gateway

Job summary

Brown & Brown, Inc. is seeking a Commercial Motor Broker Support Handler in Orpington. You will join a proactive team handling new business quoting, renewals, midterm adjustments and client communications within a broker environment.

You’ll manage diaries, handle calls, and ensure FCA compliance while supporting cross-selling of insurance products. A training plan and ongoing development are provided, with a focus on customer service and professional growth.

Qualifications

• Experience in customer service and administration.
• Interest in insurance industry and brokerage.
• Ability to manage diaries and client communications.

Responsibilities

• New business quoting, negotiating and broking as well as admin.
• Renewals processing and administration to targets.
• Midterm adjustments & client diary management.
• Inbound and outbound calls to new and existing clients.
• Maintain FCA compliance procedures.
• Cross-sell other insurance products.

Skills

Customer service

Communication

Administrative tasks

Phone handling

Tools

CRM system

MS Office

Job description

Commercial Motor Broker Support page is loaded## Commercial Motor Broker Supportremote type: Hybrid Workinglocations: Orpington, England, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R25\_0000003350Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.**Commercial Motor Broker Support** **Location**: Orpington**Package**: £Negotiable+Benefits We are currently looking for a Commercial Motor Broker Support Handler to join our professional and welcoming team in Orpington.Brown and Brown offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients.You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance.Brown and Brown Insurance focuses heavily on training and development and a full induction and training plan will be provided to successful applicants.**On a day-to-day basis you’ll be:*** New business quoting, negotiating, broking and administration - converting new business enquires in line with, or in excess of, company targets.* Renewal negotiating, broking and administration - converting renewal business in line with, or excess of, company targets.* Midterm adjustments & administration.* Incoming and outbound call handing - new and existing clients.* Maintaining day to day compliance procedures for FCA regulation.* Effectively manage individual diary.* Cross selling other insurance products.**The rewards:** An excellent base salary + Benefits (24 days holiday rising to 27 + Bank Holidays, Pension, DIS and a range of flexible benefits through our Reward Gateway Platform) A relaxed and client focused environment within a team that is passionate about agriculture and retains the family feel to it. Full support for ongoing professional development (including qualifications) Access to the annual company share save scheme. **About you:*** The successful candidate will have a desire to be part of a team within an office environment.* Have previous experience within administration and customer service.* Have a desire to be part of the insurance industry.* Previous experience in insurance account management or broker support would be desired but not essential.**The Power to Be Yourself** We are an Equal Opportunity Employer. Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.