Commercial Manager

Daisy Communications; Greater London; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

£500 referral bonus

Professional development

Eye care vouchers

Medicash membership

Virgin Media/O2 deals

Retailer discounts

Job summary

Daisy Communications is looking for a Commercial Manager to develop retention pricing strategies and reactive toolkits that protect profitability. The role involves designing proactive campaigns to improve base value and customer loyalty, and working with product teams to align pricing with business objectives.

The role is office-based with hours Monday to Friday, 37.5 hours, located in the UK across multiple sites.

Qualifications

• Strong analytical skills with experience in retention pricing and commercial assessments.
• Ability to interpret market trends and customer data to inform pricing decisions.
• Excellent collaboration across product, sales and commercial teams.

Responsibilities

• Develop and manage retention pricing strategies, including reactive toolkits for customer retention.
• Design and implement proactive campaigns aimed at improving base value and driving customer loyalty.
• Collaborate with product teams and Commercial Transformation to align pricing strategies with sector objectives.
• Manage pricing for product end-of-life activities to ensure smooth transitions and maintain profitability.
• Work directly with sales teams to optimise discount portfolio and maximise returns.
• Conduct business cases and commercial assessments on pricing proposals to ensure strategic alignment and profitability.

Skills

Retention pricing

Pricing strategy

Stakeholder management

Analytical skills

Job description

We’re looking for aCommercial Manager to develop and execute pricing strategies focused on retention. Including managing reactive pricing toolkits for retention scenarios and designing proactive campaigns to improve base value.

JobTitle: Commercial Manager

Salary: Up to £40,000

Location: Cheadle, Battersea or Sheffield

Hoursofwork: Monday to Friday 8:30/9:00 – 17:00/17:30 (37.5 hours)

This is an office-based role.

What You'll Be Doing

As a Commercial Manager, you will:

• Develop and manage retention pricing strategies, including reactive toolkits for customer retention.
• Design and implement proactive campaigns aimed at improving base value and driving customer loyalty.
• Collaborate with product teams and Commercial Transformation to align pricing strategies with sector objectives.
• Manage pricing for product end-of-life activities to ensure smooth transitions and maintain profitability.
• Work directly with sales teams to optimise discount portfolio and maximise returns.
• Conduct business cases and commercial assessments on pricing proposals to ensure strategic alignment and profitability.

What We’re Looking For

• Strong analytical skills with experience in retention pricing and commercial assessments.
• Knowledge of segment dynamics and retention strategies.
• Ability to interpret market trends, competitor analysis, and customer data to inform pricing decisions.
• Excellent collaboration and stakeholder management skills across product, sales, and commercial teams.
• Highly detail-oriented with strong organisational and planning abilities.
• Ability to operate effectively in a fast-paced environment and manage multiple priorities.

What’s in it for you

25 days holiday+ bank holidays, with an extra day for each year of service (up to 30 days!)
An extra day offon your birthday or if you're getting married
£500 referral bonus– bring great people, get rewarded!
Professional development– training and support to help you grow
Eye care vouchersanddiscounted Medicash membershipfor healthcare savings
Exclusive Virgin media and O2 dealsfor you and your family/friends
Exclusive discounts and savingsat over 1,200 retailers

At O2 Business, we’re passionate about developing those who drive results and build rewarding careers. As a Commercial Manager, this is your chance to make a real impact.

The Company

We’re Daisy, the largest independent telecoms company in the UK.

We employ over 1,500 people spread across 9 locations throughout the UK, and we serve over 175,000 customers.

Our mission is Keep Britain Working, which we do by working with all of the major networks and suppliers, allowing us to provide the best systems at the best rates to meet their needs.

Why work with Daisy?

We’re proud of how frequently we appear in employee rated lists such as Best Companies, which reflects our ongoing commitment to creating a workplace which in which our team learn, develop, and progress.

Across all our offices, you’ll see the Daisy culture in action; inclusive, supportive and encouraging, which helps us work together to Keep Britain Working.

Daisy Communications Limited
Lindred House, 20 Lindred Road, Brierfield, Nelson, Lancashire, BB9 5SR. Registered in England.
Registered Number: 04145329
Daisy Communications Ltd is authorised and regulated by the Financial Conduct Authority, Firm Reference Number 718842