Sales Executive

Daisy Communications; Sheffield; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Referral bonus

Professional development

Eye care vouchers

Medicash discount

Virgin Media/O2 deals

Retail discounts

Job summary

Daisy Communications in Sheffield is seeking a Sales Executive to manage inbound and outbound B2B calls, identify customer needs, and offer tailored O2 Business solutions. You will build relationships with SME customers, drive revenue, and contribute to a high-performing sales team.

The role offers £25,000 base with uncapped commission (OTE £45,000), regular hours Mon-Fri, and a benefits package including holidays, birthday day off, referral bonus, and healthcare discounts.

Qualifications

• Previous sales experience is desirable, ideally within telecoms, energy or merchant services.
• Strong interpersonal skills with the ability to build rapport, understand customer needs and confidently handle objections.
• Highly motivated and proactive, with the ability to work independently and as part of a team.
• Excellent organisational and time management skills, with the ability to manage multiple leads and priorities effectively.
• Strong written and verbal communication skills, with the ability to explain products and solutions clearly and professionally.
• Experience using CRM systems, Microsoft Office and other business tools to manage activity and customer information.

Responsibilities

• Handle inbound and outbound calls with UK B2B customers, identifying customer needs and offering tailored O2 Business solutions.
• Build and maintain strong relationships with SME customers, supporting them throughout the full sales journey.
• Identify and maximise upsell and cross-sell opportunities across campaigns to increase customer value and revenue.
• Work towards and exceed sales targets, KPIs and performance objectives in a fast-paced environment.
• Use CRM systems to manage opportunities, maintain accurate records and track customer interactions.
• Collaborate with sales and operational teams to ensure a seamless customer experience and resolve customer queries efficiently.

Skills

Strong communication

Relationship building

Time management

Customer needs analysis

B2B sales

Tools

CRM systems

Microsoft Office

Job description

Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand!

As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed.

We’re incredibly excited about this next step in our journey and you could be on that journey too.

We’re looking for a passionate and driven Sales Executive.

This is an exciting opportunity to step into a fast-paced, target-driven role where you’ll focus on reducing customer churn, driving revenue, and strengthening relationships with SME customers. The Sales Executive is responsible for handling inbound and outbound customer interactions, identifying opportunities to upsell and cross-sell products and services, and delivering tailored solutions that help businesses grow. Your contribution will support customer retention, revenue growth and the overall success of a high-performing sales team.

Job Title: Sales Executive
Salary: £25,000 per annum + uncapped commission (OTE £45,000 per annum)
Location: Sheffield
Hours of work: Monday to Friday 8:30/9:00 – 17:00/17:30 (37.5 hours)

What You'll Be Doing

As a Sales Executive, you will:

• Handle inbound and outbound calls with UK B2B customers, identifying customer needs and offering tailored O2 Business solutions.
• Build and maintain strong relationships with SME customers, supporting them throughout the full sales journey.
• Identify and maximise upsell and cross-sell opportunities across campaigns to increase customer value and revenue.
• Work towards and exceed sales targets, KPIs and performance objectives in a fast-paced environment.
• Use CRM systems to manage opportunities, maintain accurate records and track customer interactions.
• Collaborate with sales and operational teams to ensure a seamless customer experience and resolve customer queries efficiently.

What We’re Looking For

• Previous sales experience is desirable, ideally within telecoms, energy or merchant services.
• Strong interpersonal skills with the ability to build rapport, understand customer needs and confidently handle objections.
• Highly motivated and proactive, with the ability to work independently and as part of a team.
• Excellent organisational and time management skills, with the ability to manage multiple leads and priorities effectively.
• Strong written and verbal communication skills, with the ability to explain products and solutions clearly and professionally.
• Experience using CRM systems, Microsoft Office and other business tools to manage activity and customer information.

What's in it for you

Our ethos is simple: the more you put in, the more you get out.

What we Offer:

• 25 days holiday+ bank holidays, with an extra day for each year of service (up to 30 days!)
• An extra day offon your birthday or if you're getting married
• £500 referral bonus– bring great people, get rewarded!
• Professional development– training and support to help you grow
• Eye care vouchersanddiscounted Medicash membershipfor healthcare savings
• Exclusive Virgin media and O2 dealsfor you and your family/friends
• Exclusive discounts and savingsat over 1,200 retailers

Ready to accelerate your sales career?

At O2 Business, we invest in people who are driven to succeed. As a Sales Executive, you'll build strong customer relationships, identify new opportunities, and play a key role in driving revenue growth while helping UK businesses find the right solutions to support their success.

The Company

We’re Daisy, the largest independent telecoms company in the UK.

We employ over 1,500 people spread across 9 locations throughout the UK, and we serve over 175,000 customers.

Our mission is Keep Britain Working, which we do by working with all of the major networks and suppliers, allowing us to provide the best systems at the best rates to meet their needs.

Why work with Daisy?

We’re proud of how frequently we appear in employee rated lists such as Best Companies, which reflects our ongoing commitment to creating a workplace which in which our team learn, develop, and progress.

Across all our offices, you’ll see the Daisy culture in action; inclusive, supportive and encouraging, which helps us work together to Keep Britain Working.

Daisy Communications Limited
Lindred House, 20 Lindred Road, Brierfield, Nelson, Lancashire, BB9 5SR. Registered in England.
Registered Number: 04145329
Daisy Communications Ltd is authorised and regulated by the Financial Conduct Authority, Firm Reference Number 718842