Commercial Manager

Kathryn Rose Consultancy Serviced Limited; Barking; Hybrid; GBP 66,000 - 75,000; Full time

Benefits offered by this job

Car allowance

Hybrid work

Performance bonus

Job summary

Kathryn Rose Consultancy Serviced Limited is seeking a Commercial Manager for Complex Care in London. The role combines strategic growth, client relationships, and bid management to expand high-acuity care packages across NHS ICBs, Local Authorities, and private clients.

The successful candidate will work with Clinical Leads and commissioners, ensuring quality care while maintaining profitability. Hybrid working with site visits is offered, plus a car allowance and comprehensive benefits.

Qualifications

• Experience in business development, commissioning, or commercial management within UK healthcare (complex care, homecare, or supported living).
• Deep understanding of the CQC regulatory framework and its impact on service delivery.
• Established connections with NHS ICBs, local authorities, or private case managers in London/Home Counties are advantageous.
• Strong financial acumen with tendering, contract negotiations, and pricing for care packages.
• Passion for improving outcomes for individuals with complex care needs while balancing quality and growth.

Responsibilities

• Identify and secure new complex care opportunities across NHS ICBs, Local Authorities, Court of Protection Deputies, and private pay clients.
• Build and maintain partnerships with commissioners, case managers, and discharge teams across London hospitals and care networks.
• Lead bids, tenders, and framework applications with competitive pricing while ensuring clinical excellence.
• Collaborate with clinical/operational teams to align service capability with market demand for high-acuity packages.
• Monitor market trends, tariff structures, and competitive landscape to keep offerings compliant and attractive.

Skills

Commercial management

Healthcare sector

Relationship building

Tendering bids

Strategic growth

Job description

Commercial Manager - Complex Care

Location: London (Hybrid / Client & site visits)

Salary: £66,000 - £75,000 + Performance Bonus + Car Allowance / Benefits

Sector: CQC-Regulated Healthcare / Complex Homecare

About the Role

Are you a commercially driven healthcare professional with a track record of driving sustainable business growth within CQC-regulated services?

Our client, a leading and rapidly growing provider of high-quality complex homecare services across London, is seeking an experienced Complex Care Commercial Manager to lead their strategic growth, commissioner relationships, and private clients.

This is a pivotal role where commercial acumen meets genuine purpose. You will work closely with Clinical Leads, Integrated Care Boards, Local Authorities, Case Managers, and private clients to expand person-centred complex care packages across the Greater London region.

Key Responsibilities

• Strategic Growth & Business Development: Identify and secure new complex care business opportunities across NHS ICBs, Local Authorities, Court of Protection Deputies, and private pay clients.
• Relationship Management: Build and maintain strong, trust-based partnerships with key stakeholders, commissioners, case managers, and discharge teams across London hospitals and care networks.
• Tendering & Bid Management: Lead the submission of high-quality bids, tenders, and framework applications, ensuring competitive pricing strategies while maintaining clinical excellence and profitability.
• Service Positioning: Collaborate with internal clinical and operational teams to align service capability with market demand for high-acuity packages (e.g., tracheostomy care, spinal injury, brain injury, and paediatric complex care).
• Commercial Strategy: Monitor market trends, competitor activity, and tariff structures to ensure service offerings remain competitive, high quality, and compliant with CQC standards.

About You

• Proven Track Record: Demonstrated experience in business development, commissioning, or commercial management within the UK healthcare sector (specifically complex care, domcare, or supported living).
• CQC Knowledge: Deep understanding of the CQC regulatory framework and the operational realities of delivering high-acuity care packages.
• Strong Network: Established connections with ICBs, local authority commissioners, or private case managers within London and the Home Counties is highly advantageous.
• Commercial Vision: Strong financial acumen with experience managing tenders, contract negotiations, and care package pricing.
• Purpose-Driven: A genuine passion for improving outcomes for individuals with complex care needs and ensuring quality is never compromised for growth.

What's on Offer?

• Competitive base salary (£65k-£75k depending on experience)
• Lucrative bonus structure linked to growth metrics
• Hybrid working flexibility with London office base and field-based client visits
• Car allowance / travel support
• Comprehensive benefits package and clear career progression pathways