COMMERCIAL INSURANCE GROWTH MANAGER

Clark James Recruitment; England; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Clark James Recruitment is seeking a sales-focused professional with proven experience in commercial insurance for a Kent-based role that can be worked from home. The candidate will drive growth, develop opportunities and lead client conversations to enhance protection and policy density.

You will coach colleagues, run pipeline reviews, and collaborate with insurers on placement strategies while maintaining strong client value and compliant conduct.

Responsibilities

• Own delivery of growth plans across increased policy density, cross-selling, placement, retention and branch income opportunities.
• Use client, policy and pipeline data to identify priority opportunities by handler, client segment and product.
• Drive structured client reviews to understand risk, improve protection and deepen client relationships.
• Coach colleagues to lead needs-led client conversations, recognize exposures and convert cross-sell opportunities.
• Lead pipeline, quotes and conversion reviews, ensure opportunities are progressed and outcomes shared.

Job description

Do you have proven sales, new business or business development experience within a commercial insurance environment? If so we d love to hear from you to discuss this unique new vacancy part Kent part home based.

The successful candidate will also need to demonstrate experience in developing, coaching and training others to improve commercial performance, influence sales behaviours and deliver stronger sales outcomes.

The role is expected to spend significant time actively coaching, supporting client conversations, developing opportunities and working alongside colleagues in order to drive growth, rather than primarily monitoring and reporting performance.

This will only suit someone from a Commercial Insurance sales background.

Role and responsibilities

• Own delivery of agreed growth plans across to increase policy density, cross-selling, placement, retention, administration fees and other branch income opportunities.
• Use client, policy and pipeline data to identify priority opportunities by handler, client segment and product, translating insight into clear campaigns and individual actions.
• Drive structured client reviews focused on understanding changing risk, improving protection, increasing the value delivered to clients and identifying appropriate opportunities to deepen the relationship.
• Coach colleagues to hold confident, needs-led client conversations, recognise wider risk exposures, explain value and convert appropriate cross-sell and upsell opportunities.
• Lead regular pipeline, quote and conversion reviews, ensuring opportunities are actively progressed, outcomes are recorded in Acturis and learning is shared.
• Influence day-to-day behaviour through visible leadership, observation, feedback, mentoring and consistent follow-through against agreed actions.
• Work with handlers on complex or high-value client conversations, insurer negotiations and placement strategies where commercial support will improve the outcome.
• Protect policy and income retention by identifying material lapse risks early, agreeing recovery plans and supporting effective client and insurer engagement.
• Build productive relationships with insurers, internal specialists and referral partners, actively identifying and converting appropriate specialist and referral opportunities across the existing client base.
• Promote a balanced growth culture in which client needs, suitability, conduct standards and long-term value remain central to every recommendation.
• Support the Director with forecasting, business planning and proposition development

The company can offer fantastic career development, a range of benefits and excellent financials.