COMMERCIAL INSURANCE GROWTH MANAGER

Clark James recruitment; Maidstone; Hybrid; GBP 40,000 - 56,000; Full time

Job summary

Clark James Recruitment is seeking a commercially driven sales professional with proven experience in a commercial insurance environment. The role combines branch growth responsibilities with significant home-based work across Kent, focusing on coaching, client conversations and opportunity development to drive growth.

You will develop, coach and train others to improve performance, influence sales behaviours and deliver stronger outcomes, while supporting insurer negotiations and complex client

Responsibilities

• Own delivery of agreed growth plans to increase policy density, cross-selling, placement, retention and branch income opportunities.
• Use client, policy and pipeline data to identify opportunities by handler, client segment and product.
• Lead regular pipeline, quotes and conversion reviews; ensure opportunities are progressed and learning shared.
• Coach colleagues to hold confident, needs-led client conversations and convert cross-sell opportunities.
• Influence day-to-day behaviour through leadership, feedback and mentoring.

Job description

Do you have proven sales, new business or business development experience within a commercial insurance environment? If so we d love to hear from you to discuss this unique new vacancy part Kent part home based.

The successful candidate will also need to demonstrate experience in developing, coaching and training others to improve commercial performance, influence sales behaviours and deliver stronger sales outcomes.

The role is expected to spend significant time actively coaching, supporting client conversations, developing opportunities and working alongside colleagues in order to drive growth, rather than primarily monitoring and reporting performance.

This will only suit someone from a Commercial Insurance sales background.

Role and responsibilities

• Own delivery of agreed growth plans across to increase policy density, cross-selling, placement, retention, administration fees and other branch income opportunities.
• Use client, policy and pipeline data to identify priority opportunities by handler, client segment and product, translating insight into clear campaigns and individual actions.
• Drive structured client reviews focused on understanding changing risk, improving protection, increasing the value delivered to clients and identifying appropriate opportunities to deepen the relationship.
• Coach colleagues to hold confident, needs-led client conversations, recognise wider risk exposures, explain value and convert appropriate cross-sell and upsell opportunities.
• Lead regular pipeline, quote and conversion reviews, ensuring opportunities are actively progressed, outcomes are recorded in Acturis and learning is shared.
• Influence day-to-day behaviour through visible leadership, observation, feedback, mentoring and consistent follow-through against agreed actions.
• Work with handlers on complex or high-value client conversations, insurer negotiations and placement strategies where commercial support will improve the outcome.
• Protect policy and income retention by identifying material lapse risks early, agreeing recovery plans and supporting effective client and insurer engagement.
• Build productive relationships with insurers, internal specialists and referral partners, actively identifying and converting appropriate specialist and referral opportunities across the existing client base.
• Promote a balanced growth culture in which client needs, suitability, conduct standards and long-term value remain central to every recommendation.
• Support the Director with forecasting, business planning and proposition development

The company can offer fantastic career development, a range of benefits and excellent financials.

We appreciate very few will match the description but if you have the relevant skills.