COMMERCIAL INSURANCE GROWTH MANAGER

Clark James Recruitment; Chatham; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Clark James Recruitment is seeking a Commercial Insurance Growth Manager in Kent, hybrid/home-based. The role focuses on driving growth across policy density, cross-selling and client retention within a commercial insurance environment.

The successful candidate will coach teams, lead opportunity development, conduct effective client conversations and work with insurers on placement strategies to deliver stronger commercial outcomes.

Qualifications

• Experience in commercial insurance sales or business development.
• Ability to coach, train and develop others to improve performance.
• Experience with client conversations and opportunity development.
• Knowledge of policy placement and insurer negotiations.

Responsibilities

• Own delivery of growth plans across policy density, cross-selling, placement, retention, administration fees and other branch income opportunities.
• Use client, policy and pipeline data to identify priority opportunities and translate insight into campaigns and actions.
• Lead regular pipeline, quotes and conversion reviews; ensure opportunities are progressed and recorded in Acturis.
• Coach colleagues to hold needs-led client conversations, recognise risk exposures and drive upsell opportunities.
• Build relationships with insurers and referral partners to identify specialist opportunities across the client base.
• Support forecasting, business planning and proposition development.

Skills

Sales experience

New business development

Insurance sales

Coaching

Leadership

Tools

Acturis

Job description

Job Title

Commercial Insurance Growth Manager

Location: Kent

Do you have proven sales, new business or business development experience within a commercial insurance environment? If so we’d love to hear from you to discuss this unique new vacancy part Kent part home based.

Do you have proven sales, new business or business development experience within a commercial insurance environment? If so we’d love to hear from you to discuss this unique new vacancy part Kent part home based.

The successful candidate will also need to demonstrate experience in developing, coaching and training others to improve commercial performance, influence sales behaviours and deliver stronger sales outcomes.

The role is expected to spend significant time actively coaching, supporting client conversations, developing opportunities and working alongside colleagues in order to drive growth, rather than primarily monitoring and reporting performance.

This will only suit someone from a Commercial Insurance sales background.

Role And Responsibilities

• Own delivery of agreed growth plans across to increase policy density, cross-selling, placement, retention, administration fees and other branch income opportunities.
• Use client, policy and pipeline data to identify priority opportunities by handler, client segment and product, translating insight into clear campaigns and individual actions.
• Drive structured client reviews focused on understanding changing risk, improving protection, increasing the value delivered to clients and identifying appropriate opportunities to deepen the relationship.
• Coach colleagues to hold confident, needs-led client conversations, recognise wider risk exposures, explain value and convert appropriate cross-sell and upsell opportunities.
• Lead regular pipeline, quote and conversion reviews, ensuring opportunities are actively progressed, outcomes are recorded in Acturis and learning is shared.
• Influence day-to-day behaviour through visible leadership, observation, feedback, mentoring and consistent follow-through against agreed actions.
• Work with handlers on complex or high-value client conversations, insurer negotiations and placement strategies where commercial support will improve the outcome.
• Protect policy and income retention by identifying material lapse risks early, agreeing recovery plans and supporting effective client and insurer engagement.
• Build productive relationships with insurers, internal specialists and referral partners, actively identifying and converting appropriate specialist and referral opportunities across the existing client base.
• Promote a balanced growth culture in which client needs, suitability, conduct standards and long-term value remain central to every recommendation.
• Support the Director with forecasting, business planning and proposition development

The company can offer fantastic career development, a range of benefits and excellent financials.