Commercial Insurance Account Handler - Broking & Renewals

Brown & Brown (Europe); Newbury, Poole; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days holiday + Bank Holidays

Pension

Death in Service

Flexible benefits

Annual share save scheme (BRO shares)

Job summary

Brown & Brown (Europe) in Poole is seeking an experienced Commercial Account Handler to provide technical, customer relationship and administrative support to Account Executives and the team. You will handle commercial and corporate risks, manage renewals, and may visit clients.

The role covers renewal administration, preparing insurer presentations, negotiating premiums, and dealing with enquiries. A minimum of 2 years in commercial insurance and good broking knowledge are required; Acturis

Qualifications

• At least 2 years of commercial insurance experience in broking or underwriting.
• Experience handling new business enquiries, renewals and midterm adjustments.
• Solid understanding of Commercial Insurance products and options.
• Ability to visit clients and manage broker relationships.

Responsibilities

• Work with Account Executives to achieve New Business and Renewal targets through proactive administration and customer support.
• Manage AE prospect pipeline and profile prospects using various information sources.
• Prepare quotations for up-sell opportunities ahead of visits.
• Arrange renewal appointments and accompany AE to build client relationships.
• Prepare Renewal Review reports and obtain claim history as needed.
• Broking New Business or Renewals to the market in line with AE strategy.
• Handle client inquiries professionally and coordinate with insurers and third parties.
• Maintain diary systems, chase documents and renewal terms.
• Liaise with insurers on client insurance needs and support colleagues as required.

Skills

Commercial insurance experience

New business enquiries

Renewals handling

Client relationship

Account handling

Cert CII (progress towards)

Driving licence

Acturis (broking software)

Tools

Acturis

Job description

Brown & Brown (Europe) in Poole is seeking an experienced Commercial Account Handler to provide technical, customer relationship and administrative support to Account Executives and the team. You will handle commercial and corporate risks, manage renewals, and may visit clients.

The role covers renewal administration, preparing insurer presentations, negotiating premiums, and dealing with enquiries. A minimum of 2 years in commercial insurance and good broking knowledge are required; Acturis