Commercial Growth & B2B Strategy Lead (Hybrid, WM)

National Express Ltd; Birmingham; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Free travel across the network

Pension & life assurance

Employee Assistance Programme

Job summary

National Express Bus in the West Midlands is seeking a Commercial Executive to join the Bus Commercial team. You will report to the Commercial Systems Manager and work at the crossroads of commercial strategy, planning, and stakeholder engagement.

The role is based at NX House (Birmingham) with three days on site and two days from home. You will analyse market trends, support pricing and growth initiatives, and collaborate with multiple teams to boost revenue and improve operations.

Qualifications

• Understanding of the West Midlands and UK bus market (commercial, tendered and franchised frameworks).
• Experience communicating with executives, local councils and frontline staff.
• Ability to manage multiple workstreams and coordinate cross-functional groups.
• Proficiency in Excel, PowerPoint and Word; willingness to learn Tableau.
• Strong analytical drive to identify growth opportunities and solve problems.

Responsibilities

• Support Commercial Growth: Assist the Commercial Manager with pricing, customer and expansion strategies across the bus network.
• Explore B2B opportunities: identify and pitch sales opportunities with private organisations and local authorities.
• Represent the brand: attend forums like Bus Alliance, Bus Operator Group, and Enhanced Partnership meetings.
• Deliver clear reports: convert complex findings into concise reports and presentations for senior stakeholders.
• Collaborate across teams: work with Network Planning, Marketing and Operations to enhance performance.

Skills

Market awareness

Stakeholder management

Project delivery

Excel/PowerPoint/Word

Tableau interest

Tools

Excel

PowerPoint

Word

Tableau

Job description

National Express Bus in the West Midlands is seeking a Commercial Executive to join the Bus Commercial team. You will report to the Commercial Systems Manager and work at the crossroads of commercial strategy, planning, and stakeholder engagement.

The role is based at NX House (Birmingham) with three days on site and two days from home. You will analyse market trends, support pricing and growth initiatives, and collaborate with multiple teams to boost revenue and improve operations.