Commercial Floor Manager: Lead Brand Experience & Sales

NIKE, Inc.; Ewelme; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Salary growth

Monthly bonus

Employee discounts

Benefits package

Career development

Leadership training

DEI culture

Shift flexibility

Job summary

NIKE, Inc. is seeking a Store Coach to lead and motivate our team, delivering a premium brand experience to customers. You will manage daily store operations, ensure inventory accuracy, and uphold NIKE standards across visual merchandising, service, and digital initiatives.

The role emphasizes coaching, training, and developing staff, with a focus on communication and collaboration with HQ and other stores. Nike values diversity and inclusion and offers opportunities for growth.

Qualifications

• Experience in retail and/or leadership positions.
• Very good command of English language (written and spoken).
• Experience and competency in serving exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong focus on communication.
• A passion for Nike and/or love of sport.

Responsibilities

• Lead a team to receive products efficiently and maintain inventory accuracy while upholding brand standards.
• Ensure the sales floor is full, presentable and aligned with visual presentation standards.
• Work with department leads to oversee the product journey in-store and coordinate monthly initiatives.
• Use reporting tools to drive commercial decisions and achieve brand standards.
• Lead Athlete Experience by engaging team in community activities and ensuring superior customer service.
• Oversee hiring, onboarding, and store scheduling while fostering a positive Nike culture.

Skills

Leadership experience

Customer service

English proficiency

Team coaching

Communication

Retail experience

Job description

NIKE, Inc. is seeking a Store Coach to lead and motivate our team, delivering a premium brand experience to customers. You will manage daily store operations, ensure inventory accuracy, and uphold NIKE standards across visual merchandising, service, and digital initiatives.

The role emphasizes coaching, training, and developing staff, with a focus on communication and collaboration with HQ and other stores. Nike values diversity and inclusion and offers opportunities for growth.