Commercial Claims Specialist - Client-Focused Growth

Employment Specialists Ltd; Ipswich; On-site; GBP 28,000 - 38,000; Full time

Job summary

Employment Specialists Ltd is seeking a Commercial Claims Handler to join a friendly, growing team. You will manage the end-to-end handling of commercial claims for a diverse client base, ensuring timely action, accurate documentation and auditable processes.

The role emphasizes strong communication and negotiation skills, a customer-focused mindset, and a professional image. You will work with carriers, third parties and service providers, attend renewal meetings, and contribute to the smooth

Qualifications

• Claims handling experience
• Strong communication and negotiation skills
• Customer-focused with drive to settle cases

Responsibilities

• Receiving and actioning Claims instructions in a timely manner
• Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies
• Ensuring claims are processed within agreed standard practices and procedures
• Creating and maintaining Claims files electronically
• Advising, updating and where necessary negotiating open market Claims
• Communicating with carriers, third parties and service providers
• Ensuring that all financial aspects are handled in a timely manner

Skills

Claims handling

Communication skills

Negotiation

Customer focus

Professional image

Job description

Employment Specialists Ltd is seeking a Commercial Claims Handler to join a friendly, growing team. You will manage the end-to-end handling of commercial claims for a diverse client base, ensuring timely action, accurate documentation and auditable processes.

The role emphasizes strong communication and negotiation skills, a customer-focused mindset, and a professional image. You will work with carriers, third parties and service providers, attend renewal meetings, and contribute to the smooth