Commercial Claims Specialist – Hybrid (Manchester)

Insight Select Limited; Manchester; Híbrido; GBP 35.000 - 40.000; Tempo integral

Benefícios oferecidos por esta vaga

Hybrid working 2-3 days in office

Resumo da vaga

Insight Select Limited in Manchester is seeking an experienced Claims Handler to join our commercial insurance team. You will manage claims from initial notification through to settlement, with a focus on commercial motor and liability.

The role requires a customer-focused professional with brokerage experience, strong negotiation skills and the confidence to manage relationships with clients, insurers and other stakeholders to achieve the best possible outcomes.

Qualificações

• Proven experience handling commercial insurance claims, especially motor and liability.
• Experience in an insurance brokerage.
• Strong knowledge of policies, coverage and claims procedures.
• Excellent client relationship management and customer service.
• Strong negotiation, analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Resilient, confident, organised, and able to prioritise deadlines.
• Compassionate and professional approach for clients in challenging circumstances.

Responsabilidades

• Manage end-to-end claims process from investigation to settlement.
• Handle commercial motor and liability claims in line with policy terms.
• Negotiate with insurers for optimal settlements.
• Build and maintain relationships with clients, brokers, insurers, loss adjusters, and legal representatives.
• Provide high standard of customer service and guidance to clients.
• Analyse claims data, identify trends, contribute to process improvements.
• Ensure compliance with insurance regulations and internal procedures.

Conhecimentos

Commercial insurance claims

Insurance brokerage experience

Negotiation skills

Client relationships

Communication skills

Analytical thinking

Organised handling

Descrição da vaga

Insight Select Limited in Manchester is seeking an experienced Claims Handler to join our commercial insurance team. You will manage claims from initial notification through to settlement, with a focus on commercial motor and liability.

The role requires a customer-focused professional with brokerage experience, strong negotiation skills and the confidence to manage relationships with clients, insurers and other stakeholders to achieve the best possible outcomes.