Commercial Analytics Lead – OTD & Aftersales

Group Lotus

Coventry

On-site

GBP 42,000 - 62,000

Full time

7 days ago
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Benefits offered by this job

25 days holiday
Pension scheme
Annual bonus
Private Healthcare
Employee Car Ownership Scheme
Group income protection
Family Friendly policies
Discounts & recognition platform

Job summary

Group Lotus is seeking an experienced Commercial Business Analyst to join our IT team in Coventry, shaping Order to Delivery and Aftersales processes. You will translate commercial needs into digital solutions, working across Sales, Aftersales, Operations and IT.

You will drive requirements, define specifications, create user stories and support product delivery from backlog to release, while leveraging data insights to improve revenue and dealer experience.

Qualifications

  • Significant experience as a Business Analyst or similar role.
  • Experience translating business requirements into technology solutions.
  • Experience with Agile, Scrum or hybrid delivery environments.

Responsibilities

  • Partner with stakeholders to understand objectives and challenges.
  • Lead requirements-gathering activities through workshops and interviews.
  • Analyse As-Is and To-Be business processes and document them.
  • Develop business requirements, functional specs and user stories.
  • Support the development of business cases with benefits, risks, and costs.
  • Validate solutions against requirements and assist UAT.

Skills

Business Analysis
Stakeholder management
Agile / Scrum
Requirements gathering
User stories & acceptance criteria
Power BI
SQL

Education

Bachelor's degree in Business/IT/Engineering

Tools

Power BI
SQL
CRM/ERP/DMS

Job description

Group Lotus is seeking an experienced Commercial Business Analyst to join our IT team in Coventry, shaping Order to Delivery and Aftersales processes. You will translate commercial needs into digital solutions, working across Sales, Aftersales, Operations and IT.

You will drive requirements, define specifications, create user stories and support product delivery from backlog to release, while leveraging data insights to improve revenue and dealer experience.

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