Commercial Analyst & Account Support

Freightliner Group Ltd; Swindon; Presencial; GBP 26.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Final-salary pension scheme

Enhanced maternity & paternity pay

Ongoing training and development

Life assurance scheme

Descripción de la vacante

Heavy Haul Rail in the UK is seeking an Assistant Account Manager to support customer accounts, produce commercial reporting, and help ensure high-quality service across the freight network. You will work closely with Account Managers and colleagues in Operations, Planning and Finance to manage documentation and drive improvements.

The role requires strong organisation, Excel skills and a proactive approach to develop commercial and customer management expertise.

Formación

• Strong organisational skills and exceptional attention to detail.
• Experience with data, reporting and business documentation.
• Excellent communication and relationship-building abilities.

Responsabilidades

• Support the management of customer accounts and maintain strong customer relationships.
• Produce reports, KPI packs and performance insights to drive commercial decisions.
• Prepare and manage contracts, quotations and commercial documentation.
• Coordinate customer meetings, reviews and commercial activities.
• Analyse operational and commercial data to identify trends and opportunities.
• Support billing processes, forecasting and budget reporting.
• Assist in tenders, proposals and pricing submissions.
• Collaborate with Operations, Planning and Finance to ensure seamless delivery.

Conocimientos

Organisational skills

Excel

Data analysis

Communication skills

Proactive approach

Herramientas

Excel

CRM software

Descripción del empleo

Heavy Haul Rail in the UK is seeking an Assistant Account Manager to support customer accounts, produce commercial reporting, and help ensure high-quality service across the freight network. You will work closely with Account Managers and colleagues in Operations, Planning and Finance to manage documentation and drive improvements.

The role requires strong organisation, Excel skills and a proactive approach to develop commercial and customer management expertise.