Logistics Account Manager

Found Consultancy; Tees Valley; On-site; GBP 30,000 - 35,000; Full time

Job summary

Found Consultancy is recruiting for a Logistics Account Manager in Teesside. You will be the main contact for customers, supporting road, sea and rail freight across the UK and Europe, contributing to a fast-paced FMCG logistics environment.

The role involves operational support, coordination of shipping, imports/exports, and maintaining strong supplier relationships to ensure excellent performance.

Qualifications

• Must have logistics experience within FMCG sectors.
• Strong Excel proficiency and data accuracy.
• Excellent written and verbal communication; commercial acumen essential.

Responsibilities

• Provide operational support to customers in the UK and Europe.
• Account coordination including shipping, import, export & UK road transport.
• Build and maintain relationships with suppliers and internal customers for top-notch performance.
• Issue clear instructions to drivers, agents and freight forwarders with professional communication.
• Plan, book, and confirm transport arrangements; input data accurately in the system.
• Liaise with drivers and freight forwarders, resolving consignments issues with Transport Manager.

Skills

Logistics experience

FMCG

Excel

Excellent communication

Commercially focused

Tools

None

Job description

Logistics Account Manager

Salary: £30,000k plus excellent benefits

Role: Full Time Permanent - Monday - Friday

Location: Teesside

This is an excellent opportunity to join a large European organisation in a Logistics Account Manager role. You will be the main point of contact for your customers, providing support to road, Sea & Rail freight throughout the UK / Europe. This is a new additional role to the logistics team and you will be able to add real value to the FMCG organisation.

Role Information

• To provide operational support to customers in the UK and Europe
• Account Coordination and communication, shipping, import, export & UK road
• Build and maintain strong relationships with suppliers and internal customers ensuring excellent operational performance.
• You will be responsible for giving effective and clear instructions using excellent communication skills, both verbally and written, in a professional manner to all internal and external contacts/personnel.
• Plan, book, record and confirm all appropriate transport arrangements.
• Operate the computer traffic system ensuring accurate data input, regularly checking and updating confirmations, transactions and orders.
• Liaise with drivers, shipping agents & freight forwarders supplying them with clear and detailed instructions.
• Assume responsibility for any consignment issues within the transport office, reporting these to the Transport Manager and effectively handling any queries.
• Provide calculations regarding sales and job costs in accordance with internal procedures. Responsible for issuing rate confirmations as and where necessary and recording these agreements.
• Arrange additional resource or alternative options to effectively cover all operational activity.
• Ensure planning carried out in the most efficient and cost effective way to achieve optimum margin potential.

Experience

• Logistics experience
• FMCG
• Familiar with using Excel
• Excellent communication
• Commercially focused