Commercial Administrator

Optimum Patient Care Ltd; Norwich; On-site; GBP 22,000 - 32,000; Full time

Job summary

Optimum Patient Care Ltd is seeking a Commercial Administrator in Norwich on a hybrid schedule. You will support business development, projects and operations with governance-ready admin and reporting tasks.

The role suits experienced administrators or graduates seeking a commercially focused start, with flexibility on in-office and home working days and clear pathway to impact in the commercial team.

Qualifications

• At least one year’s Administrative experience.
• Proficiency in MS Office (Excel and PowerPoint).
• Excellent written English and verbal communication.
• Excellent time management with multi-tasking.
• Knowledge of NHS structure and processes.
• Experience in commercial/business development teams.

Responsibilities

• Provide administrative support to Head of Commercial and Partnerships and the commercial team.
• Prepare agendas, action/decision logs, and meeting minutes.
• Manage client access logs and storage of contracts and agreements.
• Handle internal commercial reporting systems (CRM, pipeline tracking).
• Be the first point of contact for inbound enquiries and coordinate meetings.
• Support UK Heads administratively and organise OPC UK steering committee meetings.
• Coordinate annual meetings and communications with steering committee members.
• Organise project management documentation on SharePoint and support project setup/close down.

Skills

Administrative experience

MS Office

Written English

Time management

Attention to detail

NHS knowledge

Commercial experience

CRM software

Education

GCSE English & Maths

Tools

SharePoint

Job description

Our internationally recognised research company, Optimum Patient Care (OPC), is looking for a Commercial Administrator to support business development, projects and operational activities.

This role will be full time (or close to full time) based in our office in Tombland, Norwich. We offer a hybrid working pattern consisting of Mon/Wed/Fri worked in office and Tue/Thu worked from home. Hours can be individually agreed to your preferred working pattern.

This role would suit experienced administrators looking to make an impact by supporting business goals or graduates looking for a first step into a commercially focused role.

Primary responsibilities

• Administrative support to the Head of Commercial and Partnerships and the broader commercial team, including, but not limited to:
• Agendas, action/decision logs and minutes from internal and external meetings
• Management of the client access logs and storage of agreements and contracts
• Management of internal commercial reporting systems (CRM, pipeline tracking etc.)
• First point of contact for inbound enquiries
• Coordination of internal and external meetings
• Administrative support to the UK Heads
• Agendas, action/decision logs and minutes from internal meetings
• Organisation and administration of OPC UK steering committee
• Coordination of annual meetings
• Management of communications with steering committee members
• Internal coordination of development of agenda
• Coordination of OPC UK documentation
• Organise project management documentation on SharePoint
• Coordinate project set up and close down across company systems

Qualifications

• GCSE English and Mathematics

Experience

1. At least one year’s Administrative experience.
2. Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
3. Excellent written English and verbal communication skills
4. Excellent time management skills with the ability to multi-task and prioritise work-loads.
5. Knowledge of office systems and procedures.
6. Attention to detail and problem-solving skills.
7. Understanding of the UK healthcare structure (NHS)
8. Experience working within commercial/business development teams