Commercial Administrator

Optimum Patient Care Global Limited; Norwich; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading research company is seeking a full-time Commercial Administrator based in Norwich. This hybrid role involves supporting business development activities, managing internal systems, and coordinating meetings. The ideal candidate should have administrative experience, proficiency in MS Office, and excellent communication skills. The role offers flexible hours to suit individual working patterns while contributing to the company's business goals.

Qualifications

• At least one year’s Administrative experience.
• Proficiency in MS Office, especially Excel and PowerPoint.
• Excellent written and verbal communication skills.
• Excellent time management and ability to multi-task.
• Knowledge of office systems and procedures.
• Attention to detail and problem-solving skills.
• Understanding of the UK healthcare structure.
• Experience working within commercial/business development teams.

Responsibilities

• Manage agendas, action logs, and minutes from meetings.
• Handle client access logs and contracts.
• Manage internal CRM and reports.
• Serve as the first point of contact for inquiries.
• Coordinate internal and external meetings.
• Provide administrative support to UK Heads.
• Organize OPC UK steering committee.
• Coordinate annual meetings and documentations.
• Manage project management documentation on SharePoint.

Skills

Administrative experience

Proficiency in MS Office

Excellent written and verbal communication skills

Excellent time management

Attention to detail

Problem-solving skills

Understanding of NHS

Experience in commercial/business development

Education

GCSE English and Mathematics

Tools

MS Excel

MS PowerPoint

Job description

Our internationally recognised research company, Optimum Patient Care (OPC), is looking for a Commercial Administrator to support business development, projects and operational activities.

This role will be full time (or close to full time) based in our office in Tombland, Norwich. We offer a hybrid working pattern consisting of Mon/Wed/Fri worked in office and Tue/Thu worked from home. Hours can be individually agreed to your preferred working pattern.

This role would suit experienced administrators looking to make an impact by supporting business goals or graduates looking for a first step into a commercially focused role.

Primary responsibilities

• Agendas, action / decision logs and minutes from internal and external meetings
• Management of the client access logs and storage of agreements and contracts
• Management of internal commercial reporting systems (CRM, pipeline tracking etc.)
• First point of contact for inbound enquiries
• Coordination of internal and external meetings
• Administrative support to the UK Heads
• Agendas, action / decision logs and minutes from internal meetings
• Organisation and administration of OPC UK steering committee
• Coordination of annual meetings
• Management of communications with steering committee members
• Internal coordination of development of agenda
• Coordination of OPC UK documentation
• Organise project management documentation on SharePoint
• Coordinate project set up and close down across company systems

Qualifications

GCSE English and Mathematics

Experience

1. At least one year’s Administrative experience.
2. Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
3. Excellent written English and verbal communication skills
4. Excellent time management skills with the ability to multi-task and prioritise work-loads.
5. Knowledge of office systems and procedures.
6. Attention to detail and problem-solving skills.
7. Understanding of the UK healthcare structure (NHS)
8. Experience working within commercial/business development teams