Technical Coordinator

Optimum Patient Care Ltd; Norwich; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Company pension

Cycle to work scheme

Sick pay

Job summary

Optimum Patient Care Ltd is seeking a Technical Coordinator to maximise impact on quality improvement and research within primary care. The role is hybrid (3 days in office, 2 days at home) based in our Norwich or Oakington, Cambridge offices.

You will recruit GP sites, coordinate data extraction, and support project documentation while liaising with stakeholders and attending external meetings. This is a full-time, permanent position requiring a CS background and proficiency with Office 365.

Qualifications

• Computer Science background required, with a focus on data handling and coordination.
• Experience in primary healthcare sector or clinical research is desirable.
• Strong written and verbal communication and stakeholder engagement skills.

Responsibilities

• Recruit and coordinate GP sites and maintain professional relationships.
• Serve as main contact for GP sites and ensure regular communication.
• Record information accurately on relevant platforms.
• Troubleshoot data extraction issues and support site needs.
• Assist with project documentation and liaise with stakeholders.
• Coordinate technical appointments to extract data and resolve issues.
• Assist in external meetings and disseminate minutes and actions.
• Occasional travel to GP sites for data collection.

Skills

Communication skills

Organisational skills

Time management

Independent working

Education

Computer Science degree

Tools

Office 365

Job description

Optimum Patient Care is a not-for-profit, social enterprise, working to improve the diagnosis, treatment and management of chronic diseases. We work with primary care practitioners and specialists to produce high quality patient profiles that facilitate improvements care, especially for those with chronic respiratory conditions.

As a Technical Coordinator, you will play a key role in maximising OPC's impact on quality improvement and research within primary care. You will engage with GP practices, supporting their involvement in quality improvement (QI) programs and clinical research, ensuring efficient communication and coordination throughout.

The role is offered on a hybrid basis (3 days in office, 2 days at home) based in our central Norwich or Oakington, Cambridge office.

Key Responsibilities:

• Recruit and coordinate GP sites and ensure regular communication and professional relationships.
• Act as point of contact for our GP sites.
• Record information accurately on the relevant platforms.
• Troubleshoot and support GP sites in extracting data.
• Support the implementation of project documentation
• Liaise with Project Stakeholders
• Support and arrange technical appointments to extract data and to resolve issues with GP sites.
• Contribute to external meetings and ensure timely dissemination of minutes and actions.
• Occasional travel to GP sites to collect and record data.
• Computer Science background
• Proficiency with IT systems including Office 365
• Excellent written and verbal communication skills.
• Strong organisational and time management skills, high attention to detail.
• Ability to work proactively, independently, and as part of a team.
• The ability to develop strong collaborative relationships with stakeholders.
• Enthusiastic and motivated to learn and takes personal responsibility to do so.
• Experience of working in the primary healthcare sector.
• Interest or experience in research activities.

This is a fantastic opportunity to join a dedicated team working to make a real difference in the care and treatment of patients across the UK.

Job Types: Full-time, Permanent

Company pension

Cycle to work scheme

Sick pay

Ability to commute/relocate:

Norwich NR2 4SE: reliably commute or plan to relocate before starting work (required)

Experience:

Computer science: 2 years (required)