Commercial Administration Coordinator

Criddle; Liverpool; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

Criddle in Liverpool is seeking a Contract Admin Coordinator to support contract records, reporting, and data management. You will work with internal teams and external stakeholders to ensure data integrity and efficient operations.

The role involves maintaining customer and supplier data, producing reports, and supporting compliance and audits while contributing to process improvements. Hybrid working pattern requires four days in the Liverpool office and one day remote.

Qualifications

• Previous experience in an administrative, coordination, data administration, or business support role.
• Demonstrable experience of maintaining accurate records and managing large volumes of data with attention to detail.
• Strong organisational and planning skills with the ability to prioritise workload and meet deadlines.
• Proficient in Microsoft Office, particularly Excel, with the ability to compile, analyse, and present data.
• Excellent written and verbal communication skills and ability to build positive relationships with colleagues, customers and suppliers.
• Proactive problem-solving approach and ability to resolve discrepancies accurately and timely.
• Accountability and ownership for delivering high-quality work.
• Ability to work independently while contributing as part of a team.
• Commitment to continuous improvement and improving processes and ways of working.
• Experience in agriculture, logistics, manufacturing, supply chain, or similar operational environment.
• Experience of contract administration, reporting, or account setup processes.
• Familiarity with ERP, finance, or business management systems.
• Experience supporting audit, assurance, or compliance activities.

Responsibilities

• Administer and maintain customer and supplier contracts, ensuring records are up to date.
• Produce and distribute operational and customer reports.
• Manage contract balances, reconciliations, and contract closure activities.
• Maintain accurate customer, supplier, intake, weight, and contract data in systems.
• Assist with setup of new customer and supplier accounts and related records.
• Prepare and maintain self-bill agreements and customer/supplier specs.
• Respond to internal and external queries and provide administrative support.
• Conduct data validation and resolve discrepancies.
• Support assurance checks, compliance activities, and audits.
• Maintain documentation in line with procedures.
• Identify opportunities to improve processes, reporting accuracy, and data quality.
• Provide general administrative support to the wider team.

Skills

Administrative experience

Data management

Attention to detail

Communication skills

Organisational skills

Tools

Microsoft Excel

ERP systems

Job description

At Criddle, we play a vital role in supporting the agricultural supply chain by providing grain marketing, procurement, and supply chain solutions to customers and suppliers across the UK. Through strong relationships, efficient processes, and a commitment

to quality service, we help connect growers, merchants, and end users while ensuring the smooth movement and management of agricultural commodities.

The Contract Admin Coordinator is responsible for providing administrative, reporting, and data management support to ensure the smooth and accurate operation of key business processes. The role focuses on maintaining contract records, producing reports, managing

customer and supplier information, and supporting compliance and audit activities. Working closely with both internal teams and external stakeholders, the postholder will play an important role in maintaining data integrity, supporting operational efficiency,

and delivering high levels of customer service.

Key Responsibilities

• Administer and maintain customer and supplier contracts, ensuring records are accurate and up to date.
• Produce and distribute operational and customer reports.
• Manage contract balances, reconciliations, and contract closure activities.
• Maintain accurate customer, supplier, intake, weight, and contract data within business systems.
• Support the setup of new customer and supplier accounts and maintain associated records.
• Prepare and maintain self-bill agreements and customer/supplier specifications.
• Respond to internal and external queries and provide administrative support to stakeholders.
• Conduct data validation and resolve discrepancies where identified.
• Support assurance checks, compliance activities, and internal and external audits.
• Maintain documentation and records in line with company procedures.
• Identify opportunities to improve administrative processes, reporting accuracy, and data quality.
• Provide general administrative support to the wider team as required.

Skills, Experience & Behaviours

• Previous experience in an administrative, coordination, data administration, or business support role.
• Demonstrable experience of maintaining accurate records and managing large volumes of data with a high level of attention to detail.
• Strong organisational and planning skills, with the ability to prioritise workload, manage multiple tasks, and meet deadlines.
• Proficient in Microsoft Office, particularly Excel, with the ability to compile, analyse, and present data effectively.
• Excellent written and verbal communication skills, with the ability to build positive working relationships with colleagues, customers, and suppliers.
• A proactive approach to problem-solving, with the ability to identify and resolve discrepancies in a timely and accurate manner.
• A strong sense of accountability and ownership for delivering high-quality, accurate work.
• Ability to work independently while contributing positively as part of a team.
• Commitment to continuous improvement and identifying opportunities to enhance processes and ways of working.
• Experience within agriculture, logistics, manufacturing, supply chain, or a similar operational environment.
• Experience of contract administration, reporting, or account set-up processes.
• Familiarity with ERP, finance, or business management systems.
• Experience supporting audit, assurance, or compliance activities.

Working Pattern

• Due to the collaborative nature of the role, the successful candidate will be required to work from the Liverpool office a minimum of four days per week, with flexibility to work remotely on one day per week.