Commercial Admin Specialist - Quotation & Service Support

Confidential; Sheffield; On-site; GBP 24,000 - 29,000; Full time

Job summary

Ford & Stanley Group in Sheffield is seeking a Commercial Administrative Assistant to join a busy commercial environment. You will support sales, service, purchasing and operations, handling customer inquiries, quotations, and key administrative processes with visibility across departments.

You will own a wide range of admin activities, from quotations and documentation to service administration and purchasing support, contributing to the wider business operations and demonstrating independence

Qualifications

• Commercial Administration Experience in an admin, customer service, sales support or commercial environment.
• CRM / ERP systems experience to manage enquiries and records.
• Commercial documentation experience with quotations and purchase/work orders.
• Ability to multi-task and prioritise effectively.
• Confident, professional communication with customers and suppliers.
• Organised with strong attention to detail.
• Proactive ownership of tasks and independent working.
• Team-oriented across multiple departments.
• Experience in engineering, manufacturing, service or logistics is helpful but not required.

Responsibilities

• Sales Administration: support enquiries, issue quotations, follow up, maintain CRM records.
• Commercial Administration: raise and log new enquiries, create work orders, keep records current.
• Site & Service Support: assist service administration, maintain records, arrange equipment hire.
• Purchasing Support: raise purchase orders, assist purchasing and production activities.
• Customer & Stakeholder Communication: liaise with customers, suppliers and internal teams.
• General Administration: handle day-to-day office tasks, calls, reception, calendar management.
• Process Ownership: take responsibility for assigned admin tasks, ensure timeliness and quality.

Skills

Commercial administration

CRM / ERP systems

Quotations & work orders

Multi-tasking & prioritisation

Strong communicator

Organised & detail-oriented

Proactive approach

Team player

Industry experience

Tools

CRM / ERP systems

Job description

Ford & Stanley Group in Sheffield is seeking a Commercial Administrative Assistant to join a busy commercial environment. You will support sales, service, purchasing and operations, handling customer inquiries, quotations, and key administrative processes with visibility across departments.

You will own a wide range of admin activities, from quotations and documentation to service administration and purchasing support, contributing to the wider business operations and demonstrating independence