College Services Admin & Help Desk Coordinator

The East Kent Colleges Group; Ashford; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

24 days annual leave

Learning and development opportunities

Exclusive discounts & perks

Flexible personal leave

Wellbeing and health support

Culture and recognition

Competitive pension scheme

Job summary

East Kent Colleges Group is seeking a dedicated College Services Assistant to join our College Support Services team and help deliver a high standard of administration for students and staff.

You will be based in an open-plan office, handling reception tasks, enrolments, applications, exams and enquiries on corporate data systems while providing excellent customer service to staff, students and external stakeholders.

Qualifications

• Experience in administration or reception is desirable.
• Excellent attention to detail and accuracy under tight deadlines.
• Strong customer service and stakeholder communication skills.

Responsibilities

• Provide efficient administration as part of the College Support Services team.
• Assist with processing enrolments, applications, exams and enquiries on data systems.
• Support the Service Help Desk by reviewing logged jobs and coordinating responses.

Job description

East Kent Colleges Group is seeking a dedicated College Services Assistant to join our College Support Services team and help deliver a high standard of administration for students and staff.

You will be based in an open-plan office, handling reception tasks, enrolments, applications, exams and enquiries on corporate data systems while providing excellent customer service to staff, students and external stakeholders.