Collections Administrator — Path to Credit Controller

Love Finance; Birmingham; On-site; GBP 22,050 - 26,950; Full time

Job summary

A financial services company located in Birmingham is seeking an organised and proactive Collections Administrator to join their busy Collections team. This full-time role involves supporting the credit control process, ensuring timely payment collection, and maintaining positive customer relationships. The ideal candidate has strong administrative skills, attention to detail, and is proficient in Microsoft Excel and Outlook. This entry-level position offers the opportunity for career development into a Credit Controller role.

Qualifications

• Proficiency with Microsoft Excel and Outlook.
• Strong verbal and written communication skills.
• Good numerical ability and attention to detail.

Responsibilities

• Provide administrative support to the Credit Controller.
• Maintain accurate records of customer communication.
• Handle customer enquiries via phone and email.
• Accurately allocate customer payments.

Skills

Self-motivated

Strong verbal and written communication

Good numerical ability

Proficient with Microsoft Excel

Attention to detail

Organisational skills

Time-management skills

Tools

Microsoft Excel

Microsoft Outlook

Job description

A financial services company located in Birmingham is seeking an organised and proactive Collections Administrator to join their busy Collections team. This full-time role involves supporting the credit control process, ensuring timely payment collection, and maintaining positive customer relationships. The ideal candidate has strong administrative skills, attention to detail, and is proficient in Microsoft Excel and Outlook. This entry-level position offers the opportunity for career development into a Credit Controller role.