Credit Controller – Remote 1 Day/Week (B2C Focus)

Workforce Staffing Ltd; Birmingham; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Hybrid work after 6 months

Job summary

Workforce Staffing Ltd in Birmingham is seeking a Credit Controller to manage debt collection and client communications. The role focuses on B2C collections with insurance sector exposure preferred, and involves reporting, reconciliations, and collaboration across the finance team.

The successful candidate will have 3+ years of credit control experience, GCSEs in Maths and English, and proficiency in EPIC or QuickBooks. Hybrid working includes one day per week remote after six months.

Qualifications

• Minimum 3 years in a Credit Controller role, preferably in insurance.
• GCSEs with Maths and English (grade C/4 or equivalent).
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Experience with EPIC and QuickBooks or similar accounting systems.

Responsibilities

• Debt collection and administration of loans.
• Ensure signed documents are received from clients.
• Prepare AUDDIS and DD collection files and related reports.
• Process payments and receipts across internal systems; update refund information.
• Daily bank reconciliations and Client Money Account support.
• Liaise with external debt collection agencies and progress collections.

Skills

Communication

Negotiation

Customer handling

Pressure handling

Attention to detail

Team player

Hands-on

EPIC experience

Education

GCSE Maths & English

Tools

EPIC (insurance ledger)

QuickBooks

Job description

Workforce Staffing Ltd in Birmingham is seeking a Credit Controller to manage debt collection and client communications. The role focuses on B2C collections with insurance sector exposure preferred, and involves reporting, reconciliations, and collaboration across the finance team.

The successful candidate will have 3+ years of credit control experience, GCSEs in Maths and English, and proficiency in EPIC or QuickBooks. Hybrid working includes one day per week remote after six months.