Collections Account Manager

Berry Recruitment; Truro; On-site; Full time

Job summary

An established industry player is seeking Collection Account Managers to join their friendly team in Truro. This role offers great earning potential with an uncapped commission structure and the chance for ongoing training and career progression. You will be responsible for contacting customers who have fallen into arrears, ensuring a professional approach while negotiating repayment plans. With a supportive environment that emphasizes employee development, this opportunity is perfect for those looking to grow in their careers. Join a company that values its employees and offers exciting perks, including social events and travel opportunities for meetings.

Benefits

Uncapped Commission

Ongoing Training

Career Progression Opportunities

All Expenses Paid Social Events

Qualifications

• Excellent telephone manner required for providing customer service.
• Transferable skills from various backgrounds are welcomed.

Responsibilities

• Contact customers in arrears to collect payments and negotiate repayment plans.
• Maintain professionalism and calmness under pressure.

Skills

Customer Service

Telephone Experience

Negotiation Skills

Complaint Handling

Sales Skills

Job description

If you are from a Customer Services, Sales, Retail, Estate Agents, Recruitment, Finance, Telesales, Complaint Handling background we would love to hear from you as you may have the transferable skills we are looking for!

We are looking for a number of Collection Account Managers to join a friendly team in the heart of Truro to work with some new Commercial Clients! Join a company with great earning potential!

Do you want to join a company who fly their colleagues to their Annual General Meeting? Look no further!

You will have an excellent telephone manner and be able to provide customer service over the phone ensuring professionalism at all times.

On a day to day basis you will be contacting customers that have fallen into arrears with their clients to collect payments over the phone and working with them to negotiate repayment plans. You must be able to remain calm, focused and professional under pressure.

Telephone experience is preferred but not essential as full training will be given as this company champions employee progression.

Salary: £15.00 per hour + uncapped commission

Hours: 37.5 hrs per week + 1 in 4 Saturdays

Benefits:

1. Fantastic uncapped commission structure
2. Ongoing training and personal development
3. Career Progression Opportunities
4. Social Events - All expenses Paid, flights, hotels etc.

A recruitment open day will be held every Thursday; this is your opportunity to meet the hiring managers, team and find out more about the role, workplace culture and ask questions about the role!

If you would like to find out more about this fantastic opportunity please contact Sally Appleby or Louise Fletcher at Berry Recruitment Truro for more information.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.