Coffee Shop Assistant

Fulham Road; Greater London; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Training

Free meal on duty

20% off products

Cookery School discounts

Job summary

Honesty Group in London is seeking a friendly Coffee Shop Assistant to join the Honesty Family. You’ll serve coffee, help with food items, and create a welcoming space for customers throughout shifts.

You’ll be trained on our processes and products, enjoy staff discounts, and grow with a team that values honesty, sustainability, and community. This is a zero-hours contract located at our London sites.

Qualifications

• Demonstrate initiative and a positive, helpful attitude.
• Commitment to food safety and high standards.

Responsibilities

• Serve coffee and freshly baked items with care.
• Make customers feel at home and engage politely.
• Assist in food prep and stock checks.
• Take orders, handle inquiries, and support events.

Skills

Initiative

Positive attitude

Customer service

Team player

Willing to learn

Job description

Join the Honesty Family Coffee Shop Assistant

At Honesty Group, we’re not just another coffee shop, we're a home away from home. Our spaces are built for real people: dog-lovers, book clubbers, regulars, friends, families. We don’t do gimmicks. Just good coffee, good food, and good people. Everything is handmade we have our own food production, from our sourdough loaves to our pastries and hot food and sandwiches. We care deeply about where our ingredients come from, and don’t hide behind fine print.

Why You’ll Love Working Here

• We put people first, that's more than talk. We believe in community, in looking after each other, and in being transparent.

• You’ll be part of something meaningful: a business built on honesty, authenticity, sustainability.

• We want to see you grow. Many of our managers, chefs, and supervisors started just where you are now - as Coffee Shop Assistants.

Working Hours

This is a 0 HR contract.

What You’ll Do

• Serve exceptional coffee and freshly baked bread, cakes & pastries (all made by hand!)

• Look after customers chat, laugh, listen, make them feel at home

• Help in food prep, checking temperatures and food safety, following our high standards

• Support events, take phone orders, answer enquiries

• Keep things clean and welcoming: tables, floors, toilets, indoor/outdoor areas

• Do stock work: take deliveries, rotate stock, display products, run fridge checks

• Help with end-of-day tasks: log waste, cash up, lock up

• Use our systems (laptop, Slack, email) to stay in the loop

Who You Are

• You bring initiative, an upbeat spirit, and a calm, helpful attitude

• You care about doing things well and doing them with respect - to food, to people, to safety

• You’re a team player, but you’re not afraid to take ownership

• You’re excited to learn, grow, and contribute

What You’ll Get from Us

• Full training - no prior experience needed; we’ll teach you everything

• Free meal on duty (because, why not?)

• 20% off all our products - bread, sandwiches, coffee … you name it

• Discounted courses in our Cookery School - learn, bake, grow

Your Future Here

• A Supervisor

• A Manager

• A Chef / Baker

• A member of the Head Office / Admin team We love promoting from within.

Safety & Inclusivity

We’re age-inclusive, disability confident, and committed to welcoming everyone.

Honesty Group is an independent business operating pubs, restaurants, coffeeshops, and farm shops as well as serving our online and wholesale customers. Opened in 2014, Honesty Group now runs 14 sites across Berkshire and Hampshire, with our strong community-led values, and people-first approach separating us from our competitors. We are committed to holding ourselves to the highest standards with regards to the environment and sustainability, with all our food made by hand by our incredible team of chefs and bakers utilising fresh, seasonal, local ingredients (where possible) and served to our customers by dedicated, healthy and happy staff.