Field Service Engineer – Exeter Area (Van Provided)

Costa Coffee; Exeter; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Share scheme

Annual bonus

Business van (optional)

Discount on Costa foods/drinks

Pension matched up to 10%

Financial Support Fund

Costa perks

Job summary

Costa Coffee is seeking a Field Service Engineer to cover Exeter areas. You will diagnose faults, repair or replace Costa Express equipment, and ensure reliable operation while delivering excellent service to partners. Join a brand with strong bonus and benefits, supporting your development and career growth.

Applicants residing in EX postcodes are preferred. The role includes a discretionary bonus, a company van, and a smart pension; full training is provided to advance your technical skills

Qualifications

• Experience using service equipment in an electrical or mechanical engineering role.
• Ability to keep equipment operating efficiently and reliably.
• Strong interpersonal skills and ability to stay calm under pressure.

Responsibilities

• Diagnose faults to repair or replace equipment in Costa Express outlets.
• Communicate issues, problems and solutions through escalation points.
• Deliver first-class customer service to Costa partners during field visits.

Skills

Service equipment experience

Efficiency mindset

People skills

Job description

Costa Coffee is seeking a Field Service Engineer to cover Exeter areas. You will diagnose faults, repair or replace Costa Express equipment, and ensure reliable operation while delivering excellent service to partners. Join a brand with strong bonus and benefits, supporting your development and career growth.

Applicants residing in EX postcodes are preferred. The role includes a discretionary bonus, a company van, and a smart pension; full training is provided to advance your technical skills