Coastal Hotel Receptionist - Growth, Perks & Career Path

Sterling Cross Ltd; Oban; On-site; GBP 29,000; Full time

Job summary

A well-established hotel seeks a friendly Receptionist to join the front-of-house team in the coastal town of Oban. The role involves managing guest check-ins and check-outs, providing excellent customer service, and ensuring high operational standards. Candidates should have at least one year of experience in a similar role and be comfortable multitasking in a fast-paced environment. The position offers an annual salary of £29,000, optional staff accommodation for £240 per month (including meals), and opportunities for growth within a supportive, inclusive culture.

Benefits

Training and development opportunities

Supportive working culture

Accommodation available at competitive rate

Qualifications

• At least one year of experience in a hotel reception or customer-facing role.
• Ability to multitask and make decisions in a fast-paced environment.
• Comfortable using computer and telephone systems.

Responsibilities

• Manage guest check-ins and check-outs professionally and efficiently.
• Provide friendly, accurate information about the hotel and local area.
• Handle cash, charges, and till procedures in line with company policies.
• Maximise sales through effective upselling and promotions.

Skills

Customer service excellence

Confident communication

Multitasking

Organisational skills

Computer proficiency

Job description

A well-established hotel seeks a friendly Receptionist to join the front-of-house team in the coastal town of Oban. The role involves managing guest check-ins and check-outs, providing excellent customer service, and ensuring high operational standards. Candidates should have at least one year of experience in a similar role and be comfortable multitasking in a fast-paced environment. The position offers an annual salary of £29,000, optional staff accommodation for £240 per month (including meals), and opportunities for growth within a supportive, inclusive culture.