Coaching & Development Trainer

Motia; Burnley; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Free parking

Pension

4 x salary life assurance

25 days annual leave + bank holidays

Birthday leave

Job summary

Motia, based in Burnley, is seeking a Coaching & Development Trainer to lead induction and ongoing training for our Fleet and Fuel Card Sales Teams. You will work closely with the General Manager - Sales and Sales Manager to ensure new starters gain the skills and confidence to meet targets.

The role covers delivering structured coaching, maintaining training documentation, and sharing market knowledge with colleagues. Travel to support training across the group may be required.

Qualifications

• Experience in an office environment is essential.
• Experience in Business to Business telesales is preferred.
• Supervisory skills would be advantageous.
• Proficient in Word, Outlook and Excel; strong presentation skills.

Responsibilities

• Deliver induction for new recruits in an engaging, dynamic way.
• Provide on-the-job training aligned with post-induction schedules.
• Deliver regular refresher training and ongoing coaching.
• Document coaching sessions and track progress with managers.
• Share best practices and suggest improvements to training programs.
• Maintain knowledge of fuel cards and market competitors.
• Train existing staff on new products and initiatives.
• Coordinate with Sales Managers to review starter progress and objectives.
• Ensure punctuality and professional appearance of new staff.
• Attend quarterly L&D review meetings and support travel for broader needs.

Skills

Office administration

Telesales experience

Supervisory experience

Strong communication

Education

GCSE English & Maths

Tools

Microsoft Office

Job description

About us

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide.

About the role

Reporting to the General Manager - Sales, the Coaching & Development Trainer will be responsible for the induction, training, and development of sales employees at our office located in Burnley town centre.

Working closely with the Sales Manager, you will assist in delivering sales targets by developing the skills and knowledge of our Fleet and Fuel Card Sales Teams.

Duties & Responsibilities

• Ensure new recruits receive the best possible introduction to the business by delivering our induction program in a dynamic and engaging way.
• Ensure all sales staff receive additional on the job training in line with our post induction training schedule.
• Deliver regular refresher training and support.
• Deliver structured and engaging one to one coaching which positively influences our staff’s sales performance. Ensure that all coaching is documented effectively, and coaching sessions are followed up regularly.
• Review best practice from around the business and make recommendations to the National Training Manager for improvements to our training programs.
• Maintain a full level of understanding of fuel cards, the competition and the market and ensure that this knowledge is communicated and understood by new starters.
• Deliver training to existing staff members throughout the business for any new products, services or initiatives.
• Regularly liaise with Sales Managers and the National Training manager to review new starter progress and agree objectives for training and coaching.
• Maintain regular consistent and professional attendance, punctuality and personal appearance of new sales staff.
• Attend quarterly L&D review meetings.
• Be willing to travel to assist with training and development needs across the wider group if required.

About You

• Good standard of educationpreferably with a ‘C’ or equivalent in English and Maths.
• Experienceworkingin an office environmentessential,preferably withBusiness to BusinessTelesales experience.
• Supervisory skills would beadvantageous.
• Working knowledge ofMicrosoftOffice packages– Word,Outlookand Excel.
• Good communicator, both oral and presentation,withaprofessionalconfidentmannerand excellent customer service skills.
• Accuracy and attention to detail with ability to organise and prioritize.
• Resilience when working under pressure with a strong work ethic and reliability.
• Ability to work well individually and as part of a team.
• Target conscious and results driven.

• Free parking available
• Basic salary - £34,300 per annum
• Bonus - £1,500 per annum
• 25 days annual leave plus bank holidays.
• An additional day annual leave for your birthday
• Holiday purchase scheme (up to 5 days)
• Sociable working hours, no weekends or evenings
• Fun, supportive working environment
• Pension
• 4 x salary life assurance

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.