Cluster M&E Sales Executive

Leonardo Hotel Management (UK) Limited; Greater London; Sur place; GBP 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Special hotel rates UK & Europe

Recognition scheme

Meals on duty

Talent referral scheme

Thank You Week celebrations

Pension scheme access

Life Assurance

Wellbeing support

Résumé du poste

Leonardo Hotel Management (UK) Limited is seeking a Cluster Meetings & Events Sales Executive to drive enquiry conversions and maximise sales leads within a vibrant hospitality team.

You will produce function sheets, coordinate with hotel operations, and ensure event contracts are accurate. A passion for hospitality and exceptional customer service is essential for success in this role.

Responsabilités

• Increase conversion of enquiries by developing client relationships and maximizing sales leads
• Produce function sheets and liaise with hotel operations to ensure smooth events
• Ensure Sales & Catering/Opera/Delphi information is accurate and up to date per event contract
• Collaborate with the M&E Office Manager to meet revenue targets
• Build strong relationships with event organisers to fulfill requirements
• Gather client feedback to encourage repeat business
• Deliver first-class customer service with a passion for hospitality

Connaissances

Client relationships

Sales & events

Customer service

Hospitality knowledge

Outils

Opera

Delphi

Description du poste

Be Yourself – Be a Bold Team Player – Be Leonardo Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! As a Cluster Meetings & Events (M&E) Sales Executive, you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. You’ll be managing meetings and events enquiries efficiently, and delivering excellence to all of our valued customers and clients as part of a vibrant team.

Some of the perks our colleagues enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal M&E Sales Executive, you will:

• Increase conversion of enquiries by developing client relationships and maximising sales leads
• Produce function sheets and liaise closely with the hotel operational teams to ensure the smooth running of events
• Ensure Sales & Catering/Opera/Delphi are updated with accurate and relevant information in line with event contract – attention to detail is key!
• Work with the M&E Office Manager to ensure revenue targets are achieved
• Develop strong relationships with organisers to ensure their requirements are fulfilled
• Gather feedback from clients – we love repeat business!
• Have a genuine passion for hospitality and love delivering first class customer service

Some of the perks our Cluster M&E Sales Executive could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual- regardless of background, identity, or lived experience is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Cluster M&E Sales Executive?

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality! At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality!

We are a Disability Confident Employer and a member of the Valuable 500.

We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.