Club Experience Assistant & Cleanliness Champion

JD GROUP; Newcastle-under-Lyme; On-site; GBP 19,000 - 23,000; Full time

Job summary

JD Gyms is seeking a dedicated cleaning and facilities assistant to uphold our high standards of cleanliness across the club in Newcastle-under-Lyme. You will work to create a welcoming and safe environment for members and colleagues, delivering friendly, professional service throughout the facility.

The role focuses on daily cleaning and safety checks, adhering to health and safety policies, and supporting brand standards while contributing to a positive member experience.

Qualifications

• Strong interpersonal skills with excellent attention to detail.
• Commitment to delivering excellent member service.
• Experience in customer-facing or leisure environments is advantageous.

Responsibilities

• Ensure policies and procedures are adhered to.
• Support and maintain brand standards across the club.
• Conduct daily, weekly and monthly cleaning and safety checks.
• Report defects to keep the building and equipment safe.
• Maintain high standards of cleanliness throughout the facility.
• Maintain professional appearance and uniform standards.
• Deliver outstanding member service through positive interactions.
• Support learning and development initiatives and training activities.
• Undertake any other reasonable duties.

Skills

Interpersonal skills

Attention to detail

Customer service

Job description

JD Gyms is seeking a dedicated cleaning and facilities assistant to uphold our high standards of cleanliness across the club in Newcastle-under-Lyme. You will work to create a welcoming and safe environment for members and colleagues, delivering friendly, professional service throughout the facility.

The role focuses on daily cleaning and safety checks, adhering to health and safety policies, and supporting brand standards while contributing to a positive member experience.