Member Experience & Cleaning Assistant

JD Gyms; West Bromwich; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discount on JD Group and other品牌

Job summary

JD Gyms is seeking a diligent cleaner to maintain high standards of cleanliness across our busy fitness clubs. You will follow Health and Safety policies, support brand standards, and deliver friendly service to members and colleagues.

Experience in customer-facing roles is helpful; you will work as part of a team and contribute to a positive member environment while upholding uniform and appearance standards.

Qualifications

• Strong interpersonal skills and attention to detail are essential.
• Commitment to delivering high-quality member service.
• Experience in customer-facing, cleaning, leisure or similar environment is advantageous.
• Effective communication with members and colleagues.

Responsibilities

• Adhere to Health and Safety policies and company procedures.
• Maintain JD Gyms brand standards across the club.
• Carry out daily, weekly, monthly cleaning and safety checks.
• Report defects to ensure buildings and equipment are safe.
• Maintain high cleanliness standards of the gym facility.
• Uphold professional appearance and uniform standards.
• Deliver outstanding member service through positive interactions.
• Support learning and development and training activities.
• Undertake any other reasonable duties.

Skills

Interpersonal skills

Attention to detail

Customer service

Teamwork

Communication

Job description

JD Gyms is seeking a diligent cleaner to maintain high standards of cleanliness across our busy fitness clubs. You will follow Health and Safety policies, support brand standards, and deliver friendly service to members and colleagues.

Experience in customer-facing roles is helpful; you will work as part of a team and contribute to a positive member environment while upholding uniform and appearance standards.