Member Experience & Cleanliness Champion

JD Sports; Doncaster; Hybrid; GBP 18,000 - 21,000; Full time

Job summary

JD Gyms in the United Kingdom is seeking a dedicated club assistant focused on cleanliness and member support. You’ll maintain high cleanliness standards, deliver friendly, professional service, and help uphold health and safety policies across the club.

With a strong eye for detail and good communication, you’ll work as part of a team to ensure a positive environment for members and colleagues, while supporting learning and development initiatives to promote consistent standards.

Qualifications

• Experience in customer-facing, cleaning, leisure or similar environment preferred.
• Strong interpersonal and communication skills.
• Commitment to high standards and excellent member service.

Responsibilities

• Maintain high cleanliness standards across the club.
• Conduct daily cleaning checks and report defects.
• Support brand standards and safety policies.
• Deliver friendly, professional support to members.
• Assist with training initiatives to promote consistent standards.

Skills

Interpersonal skills

Attention to detail

Customer service

Communication skills

Teamwork

Independent work

Job description

JD Gyms in the United Kingdom is seeking a dedicated club assistant focused on cleanliness and member support. You’ll maintain high cleanliness standards, deliver friendly, professional service, and help uphold health and safety policies across the club.

With a strong eye for detail and good communication, you’ll work as part of a team to ensure a positive environment for members and colleagues, while supporting learning and development initiatives to promote consistent standards.