Club Customer Assistant — Flexible 20h, Evenings & Weekends

Buzz Bingo; Erith; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Wellbeing app

Thrive mental wellbeing app

Buzz Apprenticeships

Buzz Brilliance Awards

Learning platform access

In-house training (Fire safety, Food)

Job summary

Buzz Bingo in Bexleyheath is seeking a Customer Assistant to join the team on a 20-hour contract, fully flexible over 7 days, including evenings and weekends. You may work until 2:15 AM, supporting front-of-house, sales, treasury, machines, bar and kitchen while ensuring high standards and friendly service.

The role emphasizes people-focused service and teamwork, with full training and progression opportunities within Buzz Bingo.

Qualifications

• Experience delivering first-class, personalised customer service in a face-to-face setting.
• Ability to handle cash and basic numeracy.
• Kitchen and bar experience is a plus.

Responsibilities

• Build rapport and relationships with Customers.
• Be flexible across front of house, book sales, treasury, machines, bar and kitchen, and keep areas clean.
• Support other duties as requested by the line manager.
• Create a safer gambling environment across all channels and teams.

Skills

Customer service experience

Cash handling

Communication skills

Kitchen/bar experience

Job description

Buzz Bingo in Bexleyheath is seeking a Customer Assistant to join the team on a 20-hour contract, fully flexible over 7 days, including evenings and weekends. You may work until 2:15 AM, supporting front-of-house, sales, treasury, machines, bar and kitchen while ensuring high standards and friendly service.

The role emphasizes people-focused service and teamwork, with full training and progression opportunities within Buzz Bingo.